Job Description

Job Description and Duties

The Quality Management Bureau (QMB) provides accurate and timely information along with training and support to the entire Community Care Licensing Division (CCLD), its licensees, and the public to assure individuals who live in licensed community care facilities are safe and receive high quality care. The System Review Unit in the Quality Management Bureau conducts quantitative and qualitative analysis to ensure the quality and consistency of CCLD enforcement activities and provides information regarding licensee performance to CCLD, its licensees, and the public. Under the direction of Staff Services Manager, I (SSM I) the Research Data Analyst II (RDA II) performs analytical and administrative functions to support Community Care Licensing Division's quality management system. The incumbent conducts quantitative and qualitative data analysis using a variety of CCLD data systems and produces analytical reports of findings that provide actionable information to help assure the health and safety of individuals living in community care facilities.

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You will find additional information about the job in the .

Working Conditions

This position is eligible for hybrid work in accordance with the Governor’s  Executive Order N-22-25 and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies. For 2025 Canned Language for Job Postings positions advertised in more than one location, headquarter location may be designated on the selected candidate's primary residence location, and/or the closest CDSS location in accordance with operational need and available space. The successful candidate must reside in California upon appointment.

Special Requirements

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

How to Apply All interested applicants are required to include the job control number, position number, and position title in the Job Title section on the STD 678 Examination/Employment Application; clearly state your eligibility (e.g., list, transfer, etc.) in the Explanation section of the Examination/Employment Application. All applications MUST be signed and dated. Candidates who submit an incomplete application packet will be eliminated from the selection process.

The Background Investigation may include Criminal Background, Fingerprinting, and a review of any governmental records.

A "Statement of Qualifications" (SOQ) is required. The SOQ should be written in 11 font or higher and not exceed two pages. The SOQ details your interest in the California Department of Social Services and how your education and experience make you a good fit for the position.

The SOQ must address the Desirable qualifications list in this Bulletin.

• Resume is optional but does not substitute for a statement of qualifications.
• Proficiency in the use of Microsoft Excel.
• This position requires incumbents to pass a Background Investigation prior to being hired.

PLEASE NOTE: A STATEMENT OF QUALIFICATIONS MUST BE SUBMITTED ALONG WITH YOUR APPLICATION IN ORDER TO BE CONSIDERED FOR THIS POSITION.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience using Microsoft Excel or similar data management software.
• Experience preparing and presenting statistical data to a variety of audiences in both written and verbal formats.
• Experience working in the Community Care Licensing Division or similar experience preferred but not required.
• Experience developing reports to track program performance and outcomes.

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.
TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS

Benefit information can be found on the  CalHR website and the  website.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable  Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Job Tags

Permanent employment, Full time, Temporary work, Live in, Work at office, Remote work,

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