Job Description

Job Description and Duties

The Office Support Technician plays a vital role in supporting CDPH’s mission and strategic goals by providing high-level administrative support to CPR. This position is essential to the success of emergency preparedness and response efforts, with responsibilities spanning recruitment coordination, document management, training, logistics, and general administrative operations.

• Provide comprehensive administrative support to the Administrative Unit and CPR staff.
• Manage the CPR-OT inbox and coordinate calendars for Division Chiefs and staff.
• Support recruitment efforts by scheduling interviews, preparing interview materials, and assisting with onboarding.
• Serve as badge coordinator for CPR, handling badge issuance, modifications, and deactivations.
• Maintain, edit and track correspondence, reports, documents, and procedural manuals.
• Maintain CPR’s electronic and physical filing systems, including personnel, training, and budget documents.
• Provide front desk reception, screen calls and visitors, and manage incoming and outgoing mail and packages.
• Operate and maintain office equipment and liaise with IT to manage CPR’s IT assets and requests.
• Order, store, and monitor office supplies in compliance with state purchasing policies.
• Process invoices, track shipments, and coordinate with accounting to ensure timely payments.
• Occasionally work outside of core business hours to support urgent operational needs.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

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You will find additional information about the job in the .

Working Conditions

Telework Information :

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week , and start/end dates (MM/DD/YYYY) .  Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # 501012 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Proficiency in Microsoft Office Suite and Outlook calendar management.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive and confidential information with discretion.
• Excellent written and verbal communication skills.
• Experience with administrative support in a, government, public health or emergency response setting is a plus.
• Ability to lift and transport materials up to 25 lbs and willingness to travel occasionally for meetings or emergency response activities.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications (SOQ) Instructions:

Using the duty statement and job description posted, please describe how your knowledge, skills, and experience qualify you for this position. Use specific examples and include relevant education, employer information, and job duties as applicable.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please see Statement of Qualifications instructions below at end of posting .  Any applications received that  do not provide a written response to the SOQ may be rejected .

Job Tags

Permanent employment, Full time, Contract work, Work at office, Remote work,

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