Job Description

Office Administrator / Operations Manager

Company : Quality Overhead Door.
Location : Pocatello, ID.
Position : Office Admin/ Ops Manager
Type : Full-Time.

About Us:
At Quality Overhead Door, we pride ourselves on providing exceptional service and quality products to our customers. We’re looking for a dedicated Office Assistant to join our team and help us maintain our high standards of customer satisfaction.

Key Responsibilities:

• Answer incoming phone calls and respond to customer inquiries in a friendly and professional manner.
• Schedule appointments for service calls and installations.
• Manage the front desk and maintain a welcoming lobby environment.
• Provide customers with accurate estimates and information about our services.
• Order parts and supplies as needed to ensure smooth operations.
• Handle payments and maintain accurate financial records.
• Assist with various administrative tasks to support team efficiency.

Required Skills:

• Strong customer service skills with a positive attitude.
• Proficient in computer skills, including MS Office and scheduling software.
• Excellent attention to detail and organizational skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Strong teamwork and communication skills.
• Problem-solving abilities to address customer needs promptly.
• Dependable and adaptable, willing to take on new challenges.

Qualifications:

• High school diploma or equivalent; additional administrative training is a plus.
• Previous experience in an office or customer service role is preferred.
• Familiarity with the garage door industry is a bonus, but not required.

What We Offer: 

• Competitive salary of $16-$18 per hour depending on experience.
• Medical, Dental & Vision.
• Employee discount.
• A supportive team environment.

How to Apply:
If you’re ready to contribute to a dynamic team and help us deliver outstanding service, apply online or send your resume and a cover letter to office2@qohdpocatello.com with the subject line "Office Assistant Application." 

We look forward to hearing from you! 

Job Tags

Hourly pay, Full time, Work at office,

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