Job Description

Schedule: Part-Time, 2 positions - approx. 25 hours each
M/W/F or M/T/Th

Location: P3 Clinic in downtown Puyallup

Range: $17.00-$25.00/hr DOE

Status: Non-Exempt, Reports to Practice Manager

Company Overview: Peak Performance & Prevention (“P3”) is a fast-paced, growing, direct- pay, functional medicine practice. Our focus is optimizing a patient's biology and reversing disease by addressing the fundamental pillars of health with education, support, coaching, advanced diagnostics, and evidence-based treatments. We encourage patients and staff to embrace becoming curious about their health and actively engage in their medical care. As a direct patient care practice, we have replaced costly and contentious insurance billing processes with transparent cash-pay options that allow patients more control in their wellness journey, longer appointments, better connection, and more dynamic partnerships with their care team.

Position Overview: This is a highly visible position, as you will be the face of our organization and the first team member to greet patients and guests, setting the tone for their visit. Our Medical Receptionist & Administrative Assistant must be customer service oriented and provide an exceptional guest experience to our patients.

The ideal candidate will possess excellent interpersonal skills, be organized, a self-starter with advanced time management skills, and adaptable. The ability to creatively solve problems and anticipate common issues is essential. A warm, friendly, conscientious, team player will make you a good fit with our close-knit working family.

If you are looking for a vital role in a growing practice built by a team of strong and driven women, please submit your resume.

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

Key Responsibilities & Essential Functions

• Assure the readiness of the reception area each working day; open the building at the designated time and have all front desk activities fully operational at the start of business hours
  
• Prepare all charts and schedules in advance
  
• Greet all patients and visitors in a warm and professional manner
  
• Complete all medical office duties related to scheduling appointments, verifying information, updating chards, and collecting patient fees
  
• Answer incoming phone calls and voicemails promptly
  
• Oversee daily schedule; time tracking, alert providers and patients of service delays, remind staff about telemedicine appointments
  
• Check patients in and out
  
• Provide general administrative and clerical support
  
• Perform light medical triage while answering telephones
  
• Maintain clinical inventory and ordering of supplements and supplies
  
• Educate prospective patients about the practice
  
• Other duties as assigned

Qualifications & Skills

Required:

• High School diploma or equivalent
• 2 or more years of relevant work experience
• Able to establish and maintain effective working relationships with patients, medical staff, coworkers, and the public
• Organized, with strong time-management skills and the ability to multi-task
• Knowledge of computer systems and programs, such as EMR, MS Office, social media platforms, and cloud-based productivity software
• Fast learner and able to learn new systems and technologies
• Able to communicate clearly and professionally in person, in writing, and over the phone

Preferred:

• Post-high school or additional certification
• Experience in a medical setting
• Familiarity with medical terminology

Benefits

• Competitive salary commensurate with experience
• Low patient volume
• Significant opportunity for growth
• Complimentary in-house employee medical care
• Discounted in-house medical care for employee family members
• Discount on in-house supplements, products, and procedures

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