Job Description

The Mercedes-Benz Collision Center Shop Adjuster is responsible for writing informed and comprehensive Collision Center damage estimates, establishing and maintain relationships with insurance companies, negotiating with insurance adjustors, and completing accurate and timely billing and other shop income related activates.

Responsibilities

The Mercedes-Benz Collision Center Shop Adjuster must provide a consistently outstanding brand and customer experience through consistently outstanding preparation, attitude, and teamwork.

• Greet all customers & adjustors promptly and give a fair estimate on the cost and time for a collision repair.
• Update insurance companies, adjustors, and customers (both internal and external).
• Review insurance claims - update/upload to corresponding insurance companies.
• Write supplements and review with insurance companies to get additional hours & parts to property complete repairs in an expedited manner.
• Greet tow operators dropping off Collision Center vehicles and take custody of vehicle by securing keys and owner information.
• Take photos of all vehicles as necessary and upload into CCC or required insurance software.
• Assist customers who drop off and pick up directly at the North Bergen location.
• Secure payment from any customer picking up in North Bergen.

Qualifications

• High School Diploma (GED) or equivalent work experience.
• Must have 3 years of experience using estimating software (CCC preferred).
• Have or have the ability to obtain a New York State Estimator's license within 1 year of hire.
• ASE/I-CAR Certification preferred.
• Must be able to work Saturdays.
• Work Holidays when required.
• Must be articulate, enthusiastic, and a self-motivated team player with outstanding communication skills (both written and verbal), a positive attitude, and an excellent work ethic.
• Maintain professional appearance at all times.
• Be able to withstand physical demands of the job.
• Must have valid driver's license.

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Schedule:

• Day shift

People with a criminal record are encouraged to apply

Experience:

• Writing Estimates: 5 years (Required)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• North Bergen, NJ 07047 (Required)

Ability to Relocate:

• North Bergen, NJ 07047: Relocate before starting work (Required)

Work Location: In person

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