Job Description

Responsibilities:

Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions

Requirements:

Experience: Proven experience in a customer service role or within the travel industry
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
Professional Development: Access to ongoing training and development opportunities within the travel industry
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge

Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Job Tags

Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Planet Group

Logistics Analyst Job at Planet Group

...Plant & Production planning -Responsible for coordinating logistics for import/export shipments(ocean, air, land, rail) working closely... ...: BA/BS Degree 3 years experience in Business, Supply Chain, International Commerce, or related field preferred Ability...

The York Group, Inc.

Administrative Assistant Job at The York Group, Inc.

...POSITION SUMMARY The Administrative Assistant supports the department staff with day-to-day operations and special projects, providing... ...state or local law.Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Matthews International endeavors to make our...

HCA Healthcare

Paramedic Emergency Services Job at HCA Healthcare

**Description** **Paramedic**Medical City ArlingtonShift: Full-Time, Days (10 hr. shifts) with rotating weekends**Introduction**Do you want to join an organization that invests in you as a Paramedic? At Medical City Arlington, you come first. HCA Healthcare has committed...

Chanel

Fashion Advisor Job at Chanel

Chanel is seeking a Fashion Advisor in Bal Harbour to enhance client service and drive business revenue. This full-time position requires a passion for fashion and client experience, with responsibilities including customer development, service optimization, and relationship...

Teach Oklahoma

25-26 School Bus Monitor Job at Teach Oklahoma

...Position Areas Non-Instructional Support Description Norman Public Schools Job Description for School Bus Monitor for Regular and Special Education Job Title: School Bus Monitor Credentials: Oklahoma Driver's License...

Admin Assistant - Work From Home Job at SeaBreeze Homes and Living, United States

MDNqYkJSQmFYK3lMd1kwU0pFRWlCOFh1TkE9PQ==