Job Description

Responsibilities:

Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions

Requirements:

Experience: Proven experience in a customer service role or within the travel industry
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
Professional Development: Access to ongoing training and development opportunities within the travel industry
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge

Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Job Tags

Remote job, Flexible hours, Afternoon shift,

Similar Jobs

University of Maryland Medical System

VP, CHIEF EXPERIENCE OFFICER Job at University of Maryland Medical System

...and elevate patient- and family-centered care across a complex, academically affiliated health system. As Vice President, Chief Experience Officer (CXO) at UMMS, you will architect and operationalize a system-wide patient and consumer experience strategy that advances...

Crime Scene Resources, Inc

Crime Scene Investigator I-II Job at Crime Scene Resources, Inc

...similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Crime Scene Investigator I Keeps the mission, vision, and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic...

Magnus Technologies Solutions Inc

QA Analyst Job at Magnus Technologies Solutions Inc

Hi,We provide training and placement. Visa - Head, GC, USCExclusive training and placement in ALL IT Domains LocationsTX, NJ, NY, CT, NC, MARYLAND

CareerPaths NW

Outside Sales Representative Job at CareerPaths NW

...multifamily, and commercial applications, is seeking an Outside Sales Representative to join their team. As an Outside Sales Rep, you will... ...offers a competitive compensation package, including medical, dental, vision benefits, a 401k plan, and paid time off. If you...

Trucking Group UTAH

Regional CDL-A Driver Job at Trucking Group UTAH

...We are hiring CDL-A Drivers for our Regional account . This is a No TouchDRY/ReeferFreight.Youwill run static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.Distribution centers:Logan UT, Carthage MO, De Pere WI...

Admin Assistant - Work From Home Job at SeaBreeze Homes and Living, United States

MDNqYkJSQmFYK3lMd1kwU0pFRWlCOFh1TkE9PQ==