Work From Home Hotel Specialist Job at Newport Associates, Boston, MA

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  • Newport Associates
  • Boston, MA

Job Description

Were a fast-growing travel business dedicated to helping clients create unforgettable journeys. Our team specializes in designing personalized travel experiences, offering concierge-level service, and providing insider access to exclusive deals. Were passionate about travel, innovation, and supporting our team members with top-tier training and growth opportunities.

Position Overview:

As a Remote Travel Experience Specialist , you'll be the go-to expert for clients, helping them plan and book personalized vacations, business trips, and events. This is a client-facing role that combines relationship building, problem-solving, and travel expertise. 

Key Responsibilities:

  • Client Consultation: Engage with clients to understand their needs and create customized, budget-conscious itineraries.
  • Trip Planning: Book flights, hotels, cruises, tours, rental cars, and event tickets using industry-leading platforms.
  • Concierge-Level Support: Provide top-notch service from trip planning to post-travel follow-ups.
  • Tech-Savvy Booking: Use web-based tools, GDS systems, and supplier platforms to ensure smooth bookings.
  • Social Media & Networking: Leverage social channels and community partnerships to expand your client base.
  • Problem Solving: Handle itinerary changes, cancellations, and special requests with professionalism.
  • Continuous Learning: Stay up to date with travel trends, supplier offers, and new destinations.

Qualifications:

  • Strong communication and organizational skills
  • Customer service mindset with attention to detail
  • Comfortable with technology and learning new systems
  • Self-motivated, enthusiastic, and goal-oriented
  • Must be eligible to work in the U.S. (or your region)

What We Offer:

  • Remote & Flexible Work: Create your own schedule and work from anywhere.
  • Travel Industry Certification: Earn professional credentials recognized across the industry.
  • Exclusive Perks & Discounts: Access insider travel deals and FAM (familiarization) trips.
  • Growth Potential: Build your own client base and grow your income over time.
  • Supportive Team: Get ongoing mentorship, training, and marketing resources to succeed.

Job Tags

Remote job, Flexible hours,

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