We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Clean Eatz in Norfolk, VA is looking for three food delivery drivers. We are located on 7628 Granby St. *****This is once a week on Tuesdays from 830-12 pm with potential for an earlier start time****** Responsibilities Deliver to clients across Norfolk and Portsmouth...
...Oncology Nurse Practitioner NP or Physician Assistant PA is invited to seize a career-defining role at a leading coastal Oregon hospital delivering advanced cancer care and vibrant work-life balance &##127754;. Oncology Nurse Practitioner NP or Physician Assistant PA...
...Job Description GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural...
...Classification: Nonexempt, Seasonal or Limited Term Job Type: Onsite Duration: April - November Location: Haskell Public Gardens, New Bedford, MA What You'll Do: Your Impact: The Allen C. Haskell Public Gardens showcases great plant collections, outstanding...
...MACHINIST Air-Lake Machine & Manufacturing is seeking a full-time CNC Machinist & Manual Machinist with a minimum of ONE YEAR of experience. We have a wide range of manual machines. Bridgeports, Bore mill, lathes up to 32-inch chuck & 19 feet long. CNC Machines are all...