We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
We anticipate the application window for this opening will close on - 31 Dec 2025At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to...
...Pilates Instructor- Six Mile Club Here We GROW Again! Are you a potential Pilates Instructor and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 85+ locations currently and 10...
...San Fernando Valley and Korean Town with day, evening and weekends. $800 Sign- On Bonus for Evening and Weekend Shifts*College students in the following studies (Child Development, Special Education, Psychology or Applied Behavior Analysis), Classroom Assistants,...
...process. Job Description This position is located at Fort Bragg in Fayetteville, NC. To provide assistance in support of clinical research studies; assist with implementation and coordination of studies; participate in recruitment of study participants; perform...
...partners with DirectEmployers to promote this job for Public Consulting Group. Clicking "Apply Now" or "Read more" on Lensa redirects... ...Enablement Business Solutions Project Assurance Performs security assessments of information technology (IT) systems to verify...