We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...JOB SUMMARY: The Social Media Specialist will manage and grow the brands presence on platforms like Facebook, Instagram, TikTok, and YouTube. This role focuses on creating engaging content, executing strategies, and connecting with audiences in the US, UK, Canada, and...
...and a commitment to safety. Schedule: MondayFriday, 8:00 AM 5:00 PM Travel: Some overnight travel required Equipment Delivery & Vehicle Care Safely deliver and remove lottery equipment to/from retail locations and warehouses Maintain the cleanliness...
...Streamline Innovations, Inc. is seeking a Gas Plant Operator for its South Texas offices in: Pleasanton, Fowlerton, and Gillett, TX. The Gas Plant Operator will report to the Operations Manager and will be responsible for maximizing uptime through daily operations and...
...WDY is an established Portland Structural and Civil consulting firm with a friendly, team-oriented environment. We offer the opportunity... ...levels of experience with the desire to become part of an engineering team and advance their careers. Desired attributes include strong...
...people should have control over how their trucks look, feel, and represent them. Who We Are Looking For A Mid to Senior level Robotics/Automation Engineer to join the BIW Manufacturing team, focused on sustaining and improving robotic systems within the Bodyshop....