We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Requisition Number: 69488 The company built on breakthroughs. Join us. Corning is one of the worlds leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push...
...Join a team where your expertise is valued, your work makes a difference, and your growth is supported every step of the way. Walmart is hiring Supermarket Rack Refrigeration Technicians to support our local retail stores and were offering a$2,000 sign-on bonus...
...care to patients with bleeding, clotting and other hematologic disorders, and to their families. What You Will Do As a Genetic Counselor (GC), you will offer genetic education, counseling, and support to patients and families who have genetic disorders or...
Join our team as a Travel Nurse - Case Management in Kennewick, WA, earning up to $11,457/month. Coordinate patient care plans, ensuring optimal outcomes and efficient resource utilization. Assess patient needs, develop, implement, and evaluate case management strategies...
...Join Our Team as an Amazon Delivery Driver! Looking for a role where you can hit the road and make a difference in customers' days? At 315 Logistics - DRC6 , based in Virginia Beach, VA, were proud to partner with Amazon to deliver smiles to doorsteps. If you enjoy being...