WordPress Support Developer Job at WP Buffs, Washington DC

M0gzYUJCTmRWZWlIellFUklFd2tCc2J2TUE9PQ==
  • WP Buffs
  • Washington DC

Job Description

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system.

Common tasks include:

  • Managing support tickets
  • Site edits within WordPress
  • Plugin, theme and core updates
  • Security optimizations
  • Performance optimizations
  • Down or broken sites
  • Talking with hosting support teams
  • Handling clients concerns or complaints

You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process.

Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application will result in your application being immediately and permanently disqualified.

Requirements

  • Clear, friendly, error-free written English communication
  • Attention to detail
  • Ability to follow instructions
  • Critical thinking and creative problem solving skills
  • At least 2 years of professional experience with WordPress websites
  • Reliable internet access

Benefits

  • Starting Pay: $22+ per hour depending on skills, experience, professionalism and availability.
  • Regular pay increases with seniority
  • Flexible schedule
  • Work from home or anywhere you want

Job Tags

Hourly pay, Contract work, Immediate start, Work from home, Flexible hours,

Similar Jobs

Airgas

Plant Operator Job at Airgas

 ...R10082582 Plant Operator (Open) Location: Madison, WI - Robertson Rd - Filling industrial How will you CONTRIBUTE and GROW?...  ...operating equipment for the handling and production of packaged gas cylinders, both for high pressure and liquefied gasses Loads... 

YMCA

Pilates Instructor - Hamilton Y Job at YMCA

 ...If you want more than just a job if youre looking to discover a sense of purpose and opportunities to contribute to the greater good then the Y is the place for you. Join us! JOB TITLE: Fitness Instructor (Pilates) JOB DETAILS: The instructor must be an... 

Jerrad Ragsdell - State Farm Agent

Account Associate - State Farm Agent Team Member Job at Jerrad Ragsdell - State Farm Agent

 ...bonus~Bonus based on performance~Competitive salary~Dental insurance~Flexible schedule~Health insurance~Opportunity for...  ...1(k) matchingABOUT OUR AGENCY:I began my journey with State Farm in 2009, opened my first agency in 2013, and expanded with a second... 

Lee Health

Pediatric Certified Diabetes Educator / CDCES Job at Lee Health

 ...expected patient outcomes, defining appropriate resource utilization and setting customer satisfaction goals. The Certified Diabetes Care and Education Specialist serves as a clinical expert and provides education and consultation services to internal and external groups.... 

AYS Inc

Virtual Assistant Job at AYS Inc

 ...communication skills, strong attention to detail, and the ability to work independently. Responsibilities: - Provide...  ...package. The selected candidate will have the flexibility to work from home and manage their own schedule. We value work-life balance and strive...