Virtual Data Entry Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

MTNMZkRCaGNWT1NDeFlVVkowOHRCY0RpT1E9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Data Entry Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Schedule Appointments : Schedule appointments and meetings for sales or service teams by contacting leads, maintaining calendars, and ensuring accurate communication of meeting details.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Thirdwave

Data Scientist Job at Thirdwave

 ...communities they love. Thirdwave is looking for a highly skilled Data Scientist to join our team. Our ideal candidate is someone with...  ...data warehouses Expertise in data mining and managing ETL processes Strong programming skills in Python and SQL Experience... 

Sony Pictures Entertainment

Technology Coordinator Job at Sony Pictures Entertainment

Sony Pictures Imageworks is located on the traditional, ancestral and unceded territory of the Kizh/Gabrieleo peoples. We are committed to respecting traditional lands, and working with communities towards reconciliation.Benefits per company policy: include healthcare... 

GreatAuPair LLC

Housekeeper Job at GreatAuPair LLC

Live-in Housekeeper/cook/PA/Pet sitter for me and my big old dog. I'd like help around the kitchen and the house, and someone to watch the...  ...5 nights a week, doing the dishes, cleaning of the house, laundry once a week, some shopping and errands, etc. Cell phone provided... 

Dartmouth Health

Registered Nurse (RN) - Outpatient Psych Job at Dartmouth Health

 ...would have past experience working in a psychiatric inpatient/outpatient facility, knowledge of psychiatric conditions including treatments...  ...role is divided between triage work covering multiple internal clinic areas including geriatric, adult, child, neuropsych and autism... 

Insight Global

Equipment Engineer (Lithography) Job at Insight Global

 ...support the strategy and introduction of products based on unique and highly differentiated capabilities of a preeminent foundry for semiconductor systems and defense electronics companies. Their mission is to advance the state-of-the-art in critical semiconductor domains...