Virtual Data Entry Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

MTNMZkRCaGNWT1NDeFlVVkowOHRCY0RpT1E9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Data Entry Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Schedule Appointments : Schedule appointments and meetings for sales or service teams by contacting leads, maintaining calendars, and ensuring accurate communication of meeting details.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Four Muddy Paws

Pet Groomer Job at Four Muddy Paws

 ...Join Our Grooming Team You Can Make A Difference in An Animals Life Where the comfort and safety of our clients is always our...  ...option to help customers find the right nutrition options for their pets Prefer coordinating your schedule via our mobile app versus... 

REI (Recreational Equipment Inc.)

Bike and Ski Shop Supervisor Job at REI (Recreational Equipment Inc.)

Overview: REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And... 

Allison Offshore Services

Offshore Rigger Job at Allison Offshore Services

 ...Position: Rigger Experience: 2+ years as an OffshoreRigger REQUIRED About Bronco Energy Services Integrated Support Solutions for the Gulf of Mexico Bronco Energy aggressively provides innovative, integrated, land and marine based support services to client... 

Destinytravel

Work From Home No Experience Required (Part-Time) Job at Destinytravel

 ...documentation Research travel options Requirements: Strong communication Organized and reliable Tech-savvy No experience required Benefits: Part-time remote work USD 35,00055,000/year Training included... 

Ramboll

Senior Lead Consultant, Site Solutions Job at Ramboll

 ...Ramboll is a global architecture, engineering, and consultancy company. As a foundation-owned people company, founded in Denmark, we believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, thats where we start ...