Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. We are a community of 50 million who think-and feel-differently about investing. Together, we're changing the way the world invests. Since our founding in 1975, helping investors achieve their goals has been our main reason for existence. At Client, we're built differently. Our client is investor-owned, meaning that we're owned by our funds, which are owned by our fund shareholder clients. Therefore, your success adds to ours, so you're surrounded by people who care about the same things. With no other parties to answer to, we make decisions-including keeping investing costs as low as possible-with your needs in mind. Because of our unique structure, your goals align with our goals.
Position: UX Researcher - CXD
Location: Malvern, PA, 19355
Duration: 4+ Months
Job Type: Contract
Work Type: Remote
Job Description:
Participates in designing and conducting user experience research studies to support user interface design and recommend usability improvements.
Details:
Core Responsibilities
Provides usability services to business and IT teams for web and mobile applications across multiple platforms, for low to mid-scale scope projects.
Conducts studies and reviews research on human factors response to bring value to the business, technology, and processes.
Supports and/or conducts user interviews and contextual inquiries to identify user needs and gather user feedback.
Ensures privacy and conducts sessions in a professional manner.
Collects data, analyzes, and summarizes results.
Assists in presenting to design teams and decision makers.
Contributes actionable suggestions based on knowledge of target user base and usability best practices.
Educates project teams and crew regarding usability's purpose and value.
Composes an analysis of findings and makes recommendations for user interface enhancements.
Presents findings to project teams.
May present to senior leaders if needed.
Socializes test/research plans with key project team and business partners.
Discusses adoption of critical usability findings. Works to integrate usability findings into practice by developing buy-in from the business.
Participates in special projects and performs other duties as assigned.
Qualifications
Three years related work experience.
Undergraduate degree or equivalent combination of training and experience in a creative or technical field.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
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