Job Description

Job Title: Technical Lead Software Engineering

Location: Irving , Texas

Job Description:
We are seeking a highly skilled Technical Lead to drive the technical direction of our engineering initiatives,
with a strong focus on hands-on coding, architectural design, code quality, system troubleshooting, and
observability using Monitoring. This role is ideal for a technology expert who excels in solving complex
problems, optimizing system performance, and ensuring robust monitoring and alerting practices. You will
work closely with cross-functional teams to build scalable, cloud-agnostic solutions, with a strong preference
for AWS-based architectures.

Roles & Responsibilities:

Technical Leadership &Engineering Excellence
Architect and implement scalable, high-performance solutions for web and mobile platforms
using React, Node.js.
Lead by example through hands-on development, ensuring adherence to coding standards and
best practices.
Conduct detailed code reviews, provide technical mentorship, and guide the team in resolving
complex issues.
Drive troubleshooting efforts across the stack, ensuring timely resolution of production and
development issues.
Promote and enforce CI/CD pipelines, automated testing, and DevOps practices to enhance
delivery efficiency

Cloud Strategy & Infrastructure
Design and implement cloud-agnostic solutions, with a strong preference for AWS as the primary
cloud provider.
Guide the team in leveraging AWS services effectively for scalability, performance, and cost
optimization.
Ensure infrastructure is resilient, secure, and aligned with modern cloud-native principles.

Observability &Monitoring
Lead the implementation of a comprehensive observability strategy using New Relic or
equivalent platforms.
Define and enforce standards for monitoring, alerting, and logging, ensuring full visibility into
application health and performance.
Guide the team in integrating custom metrics, dashboards, and alerts to proactively detect and
resolve issues.
Continuously evaluate and improve observability practices to support high availability and rapid
incident response.
Collaborate with SRE and DevOps teams to enhance system reliability, uptime, and incident
response processes

Architecture &Technical Strategy
Provide architectural direction for scalable, maintainable, and secure systems.

Drive adoption of modern application and data architectures aligned with business and product
goals.
Ensure systems are designed with performance, fault tolerance, and extensibility in mind.
Cross-Functional Collaboration
Collaborate with Product, Business, and Analytics teams to translate requirements into robust
technical solutions.
Work with globally distributed teams to ensure seamless integration and delivery across time zones.
Align engineering efforts with business priorities while maintaining technical excellence.
Coordinate effectively across multiple time zones and locations, ensuring smooth collaboration and
communication.

Required Qualifications & Skills:

Experience:
Bachelor s or master s degree in computer science, Engineering, or a related field.
5+ years of experience in software engineering, with 3+ years in a leadership role.
Proven experience with:
o React, React Native, Node.js for enterprise web and mobile development.
o Cloud platforms (Preferred AWS) and cloud-agnostic deployment strategies.
o New Relic or similar observability platforms
Strong understanding of performance tuning, scalability, and system design in a retail or enterprise
context.
Experience managing distributed teams and working in Agile environments.

Preferred Qualifications:
Proven experience leading cross-functional teams in the development of web applications (React,
Node.js) and mobile applications (React Native, Android/Kotlin).
Strong understanding of frontend and backend architecture, performance optimization, and
responsive design principles.
Experience managing full application lifecycles from planning and development to deployment and
post-release support.
Familiarity with retail systems and back-office platforms such as POS, Mobile devices, or inventory
management tools.
Familiarity with CI/CD pipelines, automated testing, and DevOps practices for mobile and web
platforms.
Demonstrated ability to mentor engineers, conduct code reviews, and foster a high-performance
engineering culture.
Excellent communication and collaboration skills, with the ability to work effectively across product,
design, and business teams.
Experience working in Agile/Scrum environments, with a strong focus on iterative delivery and
continuous improvement.

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