Service Writer Job at Bobcat of Medina - Leppo Rents, Medina, OH

MDNQZEJSaGFXT1NFeElBUkkwQW5CTWJoTWc9PQ==
  • Bobcat of Medina - Leppo Rents
  • Medina, OH

Job Description

When you join Leppo Rents, you’re not just starting a job — you’re joining a family. Be part of a team that values hard work, problem-solving, and giving our customers the best service in the industry. We’re looking for a motivated individual to join our Service team. If you’ve got a great attitude, strong work ethic, and a desire to learn, we’ll provide the training and tools you need to thrive! Why You’ll Love This Role: * Monday – Friday schedule | 7:30 AM – 5:00 PM – Your weekends are yours! * Work with equipment and a supportive, fun team. * Be part of a company that invests in your growth with paid training and career development. * Join a company recognized as one of the Top Workplaces year after year. What You'll Do: * Serve as the main point of contact for customers bringing in equipment for service or repairs, ensuring clear and professional communication. * Create and manage service work orders, entering accurate details into the system for tracking and billing purposes. * Schedule and prioritize service jobs, coordinating with technicians to keep repairs moving efficiently. * Review and verify equipment status before and after repairs to ensure quality and safety standards are met. * Communicate repair estimates and timelines to customers, providing updates throughout the service process. * Support the service department with parts ordering and tracking, ensuring needed parts are available for upcoming jobs. * Maintain organized records and documentation, including service history, warranty claims, and customer communications. * Partner with the rental team to coordinate equipment availability, minimizing downtime for customers. * Handle billing inquiries and warranty submissions, assisting customers with questions and follow-up needs. * Promote a safety-first culture, ensuring all repairs and shop activities align with company and OSHA standards. What We’re Looking For: * Previous industry experience is a plus, but not required. * Strong communication and customer service skills. * A team player who thrives in a fast-paced, hands-on environment. * Reliable, safety-focused, and eager to learn. Why Join Leppo?: At Leppo Rents, we’ve been building careers since 1945. Here’s what you can expect when you join our team:

  • Competitive Pay
  • Quarterly & Annual Performance-Based Bonuses
  • Medical, Dental, Vision, HSA & FSA Insurance
  • Company-Paid Life, Disability, & Employee Assistance Program
  • 401(k) with Match
  • Paid Time Off + Holidays + Parental Leave + Community Time Off
  • Clothing Allowance, Discounts, & Wellness Bonus
  • Celebrations, Luncheons, and Milestone Recognition
  • Ongoing Training & Career Growth Opportunities
Our Culture: The Leppo Way: We’re more than a workplace—we’re a team. At Leppo, we live by four simple commitments: We Will Meet Our Commitments We Will Be Thorough We Will Make Good Decisions We Will Ask Questions Ready to put your people skills and problem-solving talents to work? Apply today and grow your career with Leppo Rents! Equal Opportunity Employer: Leppo Rents is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and experiences.

Job Tags

Full time, Weekend work, Monday to Friday,

Similar Jobs

SMR Group Ltd

Medical Device Sales TM North TX OK Job at SMR Group Ltd

 ...Sales Territory Manager Job Description: We are seeking a driven sales professional to join our NYSE-listed clients Laser...  ...or relevant Customer Service; Experience selling capital equipment strongly preferred Education ~ Minimum Bachelors degree or... 

Jibble Group

English Content Writer Job at Jibble Group

 ...businesses with our software. About Jibble Group We're a scale-up in the Workforce Management space that has fully embraced remote work since 2017. Headquartered in London, UK, we have close to 80 staff in 16 different countries. We launched PayrollPanda.my and... 

Compass Group

TRAINING PROGRAM SPECIALIST Job at Compass Group

 ...Position Title:TRAINING PROGRAM SPECIALIST - KNOXVILLE, TN SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates knowledge and experience... 

CrucialPoint

Client Account Manager Job at CrucialPoint

 ...through effective coordination and strategic problem-solving. Why Work With Us At CrucialPoint Agency, we pride ourselves on...  ...delivering exceptional value by solving intriguing challenges and driving client success. This is a remote, work-from-home position.... 

TEC accutite

Live Chat Representative Job at TEC accutite

 ...General Contractor, Design-Builder, Construction Manager and even Developer. We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our...