Responsibilities: Responsible for the supporting and maintaining Jira and Confluence. Serve as a technical expert of the Jira and Confluence applications and enforce best practices and standards. Have in depth understanding of the business process that are supported by Jira and Confluence Be a leader on tool usage, standard methodologies, and implementation Document technical solutions that align with enterprise objectives Identify and communicate gaps between current and desired end states Work with users to ensure consistent performance Be a trusted support and escalation point for technical issues Assist with delivery management processes and enforcement Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools Communicate and collaborate with internal/external teams
Qualifications:
5+ years of experience with deep hands-on expertise with the Atlassian product suite (Jira, Confluence, Service Desk and others) and supporting 3rd party add-ons (Structure, Insight, Zephyr, etc.)
Process oriented mindset. Good experience in the enablement of enterprise
-level processes using Jira and Confluence. Experience with configuring and supporting integration using development tools on Jira Experience with managing reports on Jira and supported reporting applications Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks Technical understanding of common networking terms and tools Previous experience working in a dynamic and agile environment Able to work independently with minimal guidance in a rapidly changing environment Ability to manage multiple clients and deliverables at any given time through effective time
-management and planning Demonstrate good interpersonal skills and communication, both written and spoken Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude Good work ethic and the ability to work with diverse teams across different time zones Strong ability to multi-task and adapt to changing priorities
Bachelor's degree required. Extensive experience administering Atlassian products. Travel Requirements of Position - 10%-25% #LI-GW
...Willingness and proven ability to learn Reliable team member Strong verbal communication Skill Level ~ No IT knowledge or experience required. All Technical Support Specialists will go through the SJR training program. Responsibilities (What You Do)...
...Job Description: Web & Graphic Designer Location: Nashville, TN Reports to: Marketing Manager About SLA Worldwide: SLA Worldwide is a dynamic agency specializing in elevating restaurant and retail brands through innovative marketing, digital storytelling, and...
...POSITION SUMMARY: Focus Interpreting is seeking a Medical Certified English - Spanish Interpreter to join our team in Utah. In this essential role, you will provide professional interpreting services in medical settings, ensuring clear and accurate communication between...
...schedule that allows you to give back while pursuing your own goals? Are you bilingual and eager to use your language skills to make a real impact? Join our mission-driven team and become a Bilingual Education Champion ! Here's Why You'll Love This Role: About the...
...Leads all supply chain, logistics, warehousing, and sourcing functions to ensure reliable material flow, efficient distribution, and strong supplier performance. Balances daily execution with long-term planning, driving improvements that reduce cost, improve delivery,...