Job Description

At Fairmont Hotels & Resorts ensuring the safety and wellbeing of our Colleagues guests and visitors is an integral part of our operations. As a Security Officer your attentiveness efficiency and commitment will ensure your hotel remains a safe enjoyable workplace and travel destination.

Summary of Responsibilities:

Reporting to the Director of Security responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional friendly and engaging service
• Ensure the overall safety and security of the hotel guests Colleagues and hotel premises
• Act as a member of the Emergency Response Team responding in cases of fire accident safety concerns and calls for medical assistance
• Ensure that any violations to law or hotel policy is investigated and reported
• Respond to all emergency situations and provide First Aid and C.P.R. as required. Security Officers are required to have these certifications at the moment of hire. 
• Correct and report any fire hazards or health and safety hazards
• Report and investigate occurrences of accidents complaints criminal activity and crisis situations
• Conduct regular floor patrols and cash counts as needed
• Crowd control
• Patrol building exterior periodically
• Conduct departmental key control audits and maintain key control records
• Maintain computer records of all actions in a Daily Activity Report
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies procedures and service standards
• Follow all safety policies 
• Other duties as assigned

Qualifications :

• Previous experience in a Security role required
• Computer literate in Microsoft Window applications required
• Certification in CPR First Aid required
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs remaining calm and courteous at all times
• New York State Security Guard license required at the time of hire
• Fire Life Safety Director license is preferred at time of hire

Remote Work :

No

Employment Type :

Fulltime

Job Tags

Similar Jobs