Job Description

This role is for a project at Equals11, a sister company of Tekton Labs. The recruitment process is managed and published by Tekton Labs.

Join Equals11: Drive Agile Excellence Across High-Stakes CRM Projects

Equals11 is a fast-growing Salesforce consulting firm helping enterprises and nonprofits unlock the full value of their CRM, AI, and cloud platforms. We're known for delivering high-impact, lean, and remote-first solutions across the Americas and Europe.

We're looking for a Scrum Master to join a high-performing, multi-team setup in a regulated industry environment. You'll enable the success of Salesforce-related initiatives by championing agile practices, resolving delivery blockers, and coaching teams through continuous improvement cycles.

Key Responsibilities

Agile Facilitation & Delivery Support

• Guide 2–3 cross-functional teams through agile ceremonies and delivery planning.
• Facilitate daily stand-ups, sprint planning, retrospectives, and backlog refinement.
• Identify and resolve impediments to ensure timely delivery of product increments.

Team Coaching & Process Improvement

• Support the team's growth in agile maturity, promoting best practices and adaptive frameworks (Scrum, Kanban, SAFe).
• Collaborate with Product Owners and Technical Leads to align delivery with business value.
• Champion a continuous improvement mindset across teams and stakeholders.

Regulated Industry Environment

• Help teams navigate compliance-heavy environments where documentation and process rigor are essential.
• Act as a delivery enabler between stakeholders in regulated and unregulated business segments.
• Support the flow of work across Salesforce-related CRM initiatives (no specific cloud required).

Required Qualifications & Experience

✅ Must-Have:

• 4+ years of experience as a Scrum Master or Agile Delivery Lead in enterprise environments.
• Hands-on experience facilitating agile ceremonies and managing blockers for multiple squads.
• Practical knowledge of agile frameworks (Scrum, Kanban); familiarity with SAFe is a plus.
• Proven ability to lead delivery cycles for CRM or Salesforce-based projects (cloud agnostic).
• Experience working in regulated industries (e.g., energy, finance, telecom, healthcare).
• Strong collaboration skills with Product Owners, technical teams, and business units.
• Fluent or upper-intermediate English for daily team communication and facilitation.

✨ Nice-to-Have:

• Experience supporting product teams managing CRM ecosystems.
• Background in helping organizations shift from IT-led to business-led agile models.
• Scrum Master certification (CSM, PSM, or equivalent).
• Experience in the energy or utilities sector .

Soft Skills

• ✔ Strong facilitation and servant leadership mindset.
• ✔ Resilient and calm under delivery pressure.
• ✔ Adept at aligning technical teams with non-technical business priorities.

Why Work with Equals11?

• Join a global, remote-first team committed to lean and impactful delivery.
• ⚡ Accelerate your growth in agile leadership within compliance-driven sectors.
• Collaborate on mission-critical Salesforce and CRM transformations.
• Project-based contract with potential for long-term engagements.

Location Requirement

•  Candidates currently based or  willing to relocate to Charlotte, NC .

Ready to Lead Agile at Scale? Apply Now!

Send us your CV and a short summary of your agile leadership background. Let's deliver value together

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