Remote Email Chat Support / Live Chat Support Agent Job at Reeves Health Care, Minneapolis, MN

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  • Reeves Health Care
  • Minneapolis, MN

Job Description

$26 per hour 
Full Time 
Part Time 
Weekends As needed. 

We are seeking a dedicated Remote Email Chat Support / Live Chat Support Agent to join our team. In this role, you will be responsible for providing exceptional customer service through email and live chat channels. This is a remote position that offers flexibility and the opportunity to work from the comfort of your own home.

Responsibilities:
  • Respond to customer inquiries and issues promptly and professionally via email and live chat.
  • Provide accurate information and solutions to customers in a timely manner.
  • Assist customers with product inquiries, account issues, and technical support.
  • Escalate complex issues to the appropriate department for resolution.
  • Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
Requirements:
  • Excellent written communication skills with a strong command of the English language.
  • Previous experience in customer service or support roles preferred.
  • Ability to multitask and prioritize tasks effectively.
  • Familiarity with email and live chat platforms.
  • Strong attention to detail and accuracy.
Qualifications:
  • High school diploma or equivalent required.
  • 1+ years of experience in a customer service or support role.
  • Proficiency in Microsoft Office and other relevant software applications.
  • Ability to work independently and collaboratively in a remote team environment.
Benefits:
  • Flexible work schedule.
  • Competitive salary.
  • Opportunity for growth and advancement within the company.
  • Work from home convenience.

Job Tags

Hourly pay, Full time, Part time, Work at office, Remote work, Flexible hours, Weekend work,

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