Remote Customer Service Representative Job at Talent Pairing, Mcminnville, OR

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  • Talent Pairing
  • Mcminnville, OR

Job Description

This is a remote position.

We are seeking a Customer Service Representative to join our team remotely in Oregon. In this role, you will provide phone and chat-based support to policyholders, agents, and strategic accounts, ensuring a seamless customer experience. You will assist with billing inquiries, process transactions, and utilize multiple computer systems. The position offers the opportunity for long-term career growth within a dynamic and fast-paced environment.

Responsibilities:

  • Handle incoming calls and respond to written inquiries for various stakeholders
  • Process transactions across multiple products and services
  • Utilize various computer applications to manage customer interactions
  • Contribute to department initiatives and goals
  • Maintain customer service metrics such as call volume, quality, and attendance


Requirements

  • Minimum of 2 years of customer call center experience
  • Ability to thrive in a metric-driven environment
  • Strong written and verbal communication skills
  • High-speed internet access
  • Excellent attendance and punctuality record
  • Ability to adapt to change and work in a fast-paced environment

Preferred Skills:

  • Experience in a customer service or support role
  • Strong multitasking abilities and attention to detail
  • Prior experience with click-to-chat and telephone etiquette


Benefits

  • Competitive hourly wage of $18 - $19 per hour
  • Opportunity for temp-to-perm transition
  • Health benefits package
  • 401K contributions and incentive programs
  • Growth and development opportunities within the company

How to Apply: To apply for this position, please email your updated resume to  info@talentpairing.com .



Job Tags

Hourly pay, Permanent employment, Temporary work,

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