Job Description

Job Description and Duties

All applicants will be considered, however SROA/Surplus candidates will be given priority.

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see 

Do you like helping to solve problems in a collaborative environment? Do you love reading and writing? Are you looking for challenging but rewarding work with a state agency that prides itself in serving the public and administering revenues that support hundreds of state and local government programs and services? The Performance Development Section is looking for someone with excellent communication and writing skills.

As a Performance Management Analyst, you can expect to provide advice and consultation on a wide variety of personnel-related subjects to supervisors and managers needing assistance with typical and sometimes challenging circumstances regarding their team members. You will also be reviewing, editing, and writing various items, including emails, memorandums, and formal business documents, requiring that you have a firm grasp on spelling, grammar, and narration to convey secondfacts clearly and concisely for third parties.

Under the general direction of the Staff Services Manager II in the Performance Development Section, the Performance Management Analyst independently performs a variety of the more responsible and complex analytical assignments in a project-based environment. You will be assigned a portion of the Department and can expect to work closely with all levels of California Department of Tax and Fee Administration (CDTFA) management. The incumbent can expect to attend, coordinate, and sometimes lead a variety of meetings and training classes.

Flexibility, dependability, and organizational skills are a must to be successful in this position.

How did you hear about this opportunity?  Tell us in this brief survey.

Here is the link to the exam bulletin for Associate Governmental Program Analyst: CalCareers

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California.

You will find additional information about the job in the .

Working Conditions

• Position may be located in a high-rise building.
• Partial Telework is available.
• Standard office environment.
• Requires being in a stationary position, consistent with office work, for extended periods of time.
• Daily use of a personal computer, office equipment, and/or telephone.

Special Requirements

• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to

• Travel required five percent (5%) of the time.

• Education : For classifications where the Minimum Qualifications (MQs) are based on meeting education requirements only: If education is required to meet the MQs please attach a copy of all of your transcripts that show the completion of the required education. Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the time of appointment. Foreign education credential evaluation services can be found at  .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent verbal communication and writing skills.
• Ability to research and apply personnel laws, rules, and policies.
• Ability to work in a fast-paced environment with changing priorities and be able to multi-task.
• Strong analytical and problem-solving skills.
• Strong planning and organizational skills.
• Experience providing consultation to all levels of management.

Benefits

CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CTDFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.

CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

In addition, you can look forward to:

• Convenient public transportation.
• Located near Downtown, major freeway access, multiple eateries, DOCO, and Golden 1 Center.
• The new sustainable May Lee State Office Complex is located in the Sacramento River District. It has an on-site coffee shop, cafeteria, gym, and daycare center.

For more information about the outstanding benefits offered to State Employees

Benefit information can be found on the CalHR website and the CalPERS website.

Supplemental Questionnaire (SQ) Requirements

To be considered for this position  applicants must include the  Supplemental Questionnaire (SQ)for this recruitment. Applications without an SQ or an SQ that does not directly answer all the items below will not be considered . The SQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The CDTFA will not consider applicants who fail to provide an SQ with their application. Resumes do not take the place of the SQ.

Additionally, your SQ should be no more than two (2) pages in length, double-spaced and must include:

• Your name on SQ    
• The Job Control number on SQ

Please respond directly to the following SQ items below:

1. Briefly explain why you are applying for this position.

1. Describe how your education, experience, and background have prepared you to perform the duties of this position in Performance Management.

1. Describe a specific situation that required you to independently research information or gather data, complete a thorough analysis, and write a comprehensive report on your findings.

You must provide specific information in your response(s) which demonstrates how your knowledge, skills, and training meet the needs of this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -

  A completed Supplemental Questionnaire (SQ) must be submitted with your STD. 678 in order to be considered for this position. Please see the Supplemental Questionnaire Requirement section of this job posting for additional information.

Job Tags

Permanent employment, Full time, Work at office, Local area, Remote work,

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