Job Description

An Audiology practice in Sugar Land, TX is seeking to add an Office Support Professional to our team. We have been helping patients in our community for 20 years and we are passionate about providing both the best hearing healthcare available and the best patient experience possible.

We desire someone eager to learn new skills and is passionate about helping people. If you are motivated to go above and beyond, inspired by working with a team, and compelled to do the right thing then our organization is exactly what you’ve been looking for .

CULTURE, ATTITUDE , and ATTRIBUTES are very important to us so the ideal candidate must be:

• People-oriented
• Independent
• Patient-centric with great listening skills
• An organized multi-tasker
• A self-starter who exudes positive energy
• Friendly & compassionate
• A dynamic team player

The following DUTIES & RESPONSIBILITIES are central to the role:

• Manage patients scheduling and confirming appointments
• Insurance verifications & prior authorizations
• Maintain patient records & manage patient charts
• Extensive Customer Service utilizing email, phone calls, and in-person interactions
• Review insurance benefits with some patients
• May need to do yearly reminder calls
• Learn and perform new skills as needed
• Complete any other tasks as assigned

To ensure success candidates should also possess the following EXPERIENCE & SKILLS :

• Demonstrated experience building strong and positive relationships with patients or customers
• An ability to communicate verbally & in writing with utmost clarity
• Proficiency with MS-Office & other software such as Excel
• High School Diploma

• Business school or Associate degree preferred

We offer a competitive salary, paid time off including holidays, and Medical Insurance

Candidates must be authorized to work in the US for any employer.

We are an Equal Opportunity Employer.

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