Job Description

Welcome to Pony Express Dental, where we have been delivering world-class, high-tech, high-quality dentistry in Eagle Mountain and its surrounding communities since 2017. As a full-service dental office, our Pony Express team is committed to helping you create the perfect smile and maintain it for a lifetime. We know you want your dental visits to be on-time, comfortable, and enjoyable, so when you visit us, you can count on exceptional service in the most up-to-date dental office in Utah. We offer a wide range of dental procedures to fit your needs, including cleanings, cavity fillings, implants, wisdom tooth removal and IV sedation. We believe that you deserve the most comprehensive, honest and technologically advanced dental treatment available.

To learn more about our office, check out our website here: ponyexpressdental.com

Job Description

Our office managers serve as leaders and are the heart and soul of the practice. Our managers focus on partnering with our doctors to optimize practice performance and provide the best patient experience. By joining our team, you will have: 

• Work Life Balance (Monday-Tuesday 8AM-5PM, Wednesday 7AM-3PM, Thursday 8AM-5PM)

• 3 weeks PTO & 8 Paid Holidays 

• Paid Parental Leave 

• Medical/Vision/Dental Benefits 

• 401k Match 

• Professional Growth and Career Advancement Opportunities 

Key Responsibilities 

• Post insurance and patient payments, verify insurance, and appeal denied insurance claims 

• Check in patients and preparing and presenting simple treatment plans 

• Complete end of day 

• Run daily, weekly, and monthly reports from practice management system 

• Conduct daily huddle meetings 

• Establish schedules and work assignments for team members according to workload, space, and equipment 

• Identify problems, provide training to team members, and deliver feedback 

• Maintain Practice Management System to store accurate data and produce reports.

• Authorize expenditures to budget.

Qualifications

• Ability to delegate tasks effectively 

• Proactively manage performance expectations 

• Prioritization of competing commitments and initiatives 

• Ability to manage up, across and down effectively 

• Strong verbal and written communication 

• Customer service experience 

• Leadership and management experience

• Dental office experienced (preferred) 

Additional Information

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. 

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