Job Description

Office Administrator/Scheduling Coordinator Location Sharon, MA : Office Manager/Scheduling Coordinator Answering phones giving exceptional customer service Communicate with clients for scheduling and organization Filling customer orders and fielding inbound sales calls Running schedules for jobs in coordination with the Operations Manager Organizing routes for optimum service and timeliness Coordinate activities for all company departments: owners, sales teams, multiple technicians, and supplementary office help Adapt some customers orders for field technician. Coordinate with Outside Bookkeeping Service to make sure books stay on track. Send invoices and follow up on payments. Some other tasks that aren't describe in this Skills & Responsibilities Customer Service Experience in a phone based role preferred Geographical knowledge of New England, Massachusetts and Rhode Island communities and knowledge of the traffic patterns in order to schedule commitments for customer needs would be helpful Good administrative and technical skills with the ability to type quickly and accurately while on phone to document calls Proven organizational skills and a demonstrated ability to balance several tasks with ease while having a focus on quality Sales experience with ability to overcome objections helpful Ability to be at work when scheduled. Monday to Friday 7am - 3.30pm. High School Diploma or equivalent required; Bachelor's degree preferred Take care of our social media, posts news and photos on facebook, instagram, tik tok etc. Competencies: Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules other people and their tasks. Professionalism - Approaches others in a polite and tactful manner; Maintains composure and reacts well under pressure; Treats others with respect and consideration; Follows through on commitments. Good knowledge of social media Job Type: Full-time Pay: $22.00 - $24.00 per hour Benefits: ~401(k) ~ Paid time off Schedule: Day shift Monday to Friday No nights No weekends Ability to Commute: ~ Sharon, MA 02067 (Required) Ability to Relocate: ~ Sharon, MA 02067: Relocate before starting work (Preferred) Work Location: In person

Job Tags

Hourly pay, Full time, Work at office, Relocation, Day shift, Monday to Friday,

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