Maintenance Supervisor Job at The Neiders Company, Auburn, WA

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  • The Neiders Company
  • Auburn, WA

Job Description

As the Maintenance Supervisor, you will play a pivotal role in ensuring that our properties are well-maintained while emphasizing accountability and legendary customer service. You will be responsible for overseeing all maintenance activities, managing the maintenance team (as applicable) , and maintaining strong relationships with residents and vendors.  

Responsibilities:  

1. Accountability:  

  • Ensure that all maintenance tasks are completed promptly, efficiently, and to the highest quality standards.
  • Maintain accurate records of maintenance activities, including work orders, inspections, and inventory. 

2. Legendary Customer Service:  

  • Lead by example in delivering legendary customer service to our residents, responding promptly to their maintenance requests and inquiries. 
  • Establish and maintain positive relationships with residents, addressing their concerns and ensuring their satisfaction. 
  • Proactively communicate with residents about maintenance activities and provide updates on the status of their requests. 

3. Team Leadership:  

  • Supervise and mentor the maintenance team, providing guidance, training, and support as needed. 
  • Delegate tasks effectively, ensuring that work is distributed evenly and completed on time. 
  • Foster a positive and collaborative work environment where team members feel valued and motivated to perform their best. 

4. Maintenance Operations:  

  • Oversee all maintenance activities, including preventive maintenance, repairs, and renovations. 
  • Conduct regular inspections of the property to identify maintenance needs and safety hazards. 
  • Coordinate with vendors and contractors to ensure that maintenance tasks are completed efficiently and to specifications. 

5. Safety and Compliance:  

  • Ensure compliance with all relevant health, safety, and environmental regulations. 
  • Implement and enforce safety protocols and procedures to minimize risks and ensure the well-being of residents and staff. 

Qualifications:  

  • High school diploma or equivalent; additional technical certifications or training preferred. 
  • Minimum 5 years of experience in apartment maintenance with at least 2 years in a supervisory role.
  • Strong leadership and interpersonal skills, with a focus on accountability and customer services.
  • Technical proficiency in HVAC, plumbing, electrical, and general maintenance tasks. 
  • Knowledge of property management software and basic computer skills. 
  • Availability to work evenings, weekends, and on-call as needed. 
  • Must have reliable transportation, valid driver’s license and proof of insurance. 

 

Benefits and Perks:  

We recognize that compensation and benefits are important to our associates and their families. We offer a wide variety of rewards to meet everyone’s needs including:  

  • Full suite of benefits, including Medical, Dental, Vision  
  • Matching 401K  
  • 15 days of PTO 
  • 6 days Paid Holidays + 1 Floating Holiday (Veteran's Day OR Day After Thanksgiving) 
  • Housing discounts at TNC properties  
  • Perks & Rewards through Nectar & Gifted  
  • Employee Assistance Program  
  • Opportunity for Advancement  
  • Supplementary Discounts through MetLife  

 

Job Tags

Holiday work, For contractors, Weekend work, Afternoon shift,

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