Live Chat Support Representative Job at Laka Group, Danbury, CT

MDMzVkJCUmRYTytId29NWEpVb2pCOFhtTVE9PQ==
  • Laka Group
  • Danbury, CT

Job Description

This is a remote position.

As a Live Chat Support Representative at Laka Group SRL, you will play a crucial role in providing exceptional customer service and technical support to clients in the Civil Engineering industry. You will be the first point of contact for inquiries, troubleshooting, and assistance, ensuring a seamless and positive experience for our customers.

Responsibilities:

  • Respond to live chat inquiries promptly and professionally
  • Provide technical support and assistance to customers
  • Troubleshoot and resolve customer issues effectively
  • Escalate complex problems to the appropriate teams
  • Maintain accurate records of customer interactions

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Previous experience in customer service or technical support is a plus
  • Knowledge of Civil Engineering industry terminology is preferred

Qualifications:

  • High school diploma or equivalent
  • Proficiency in using live chat software and CRM systems
  • Basic understanding of technical concepts
  • Ability to work independently and as part of a team

Benefits:

Joining Laka Group SRL as a Live Chat Support Representative offers the opportunity to work with a dynamic team in the Civil Engineering industry. We provide competitive compensation, training and development opportunities, and a supportive work environment that values your contributions.


Requirements

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Previous experience in customer service or technical support is a plus
  • Knowledge of Civil Engineering industry terminology is preferred

Benefits

Joining Laka Group SRL as a Live Chat Support Representative offers the opportunity to work with a dynamic team in the Civil Engineering industry. We provide competitive compensation, training and development opportunities, and a supportive work environment that values your contributions.


Job Tags

Full time, Remote work,

Similar Jobs

Jamie Grayem

Oncology Nurse Manager Job at Jamie Grayem

 ...Oncology Nurse Manager Hillsboro, OR 175-200K + Signing Bonus + Paid Relocation Seeking a dedicated and experienced Nurse Manager II to lead an Inpatient Medical-Surgical Oncology unit. This is a new, full-time, permanent, onsite position with direct reports... 

Once Upon A Child

Nights and Weekend Retail Associate Job at Once Upon A Child

 ...reliable retail associates to join our dynamic team! We are particularly looking for individuals who are eager and prefer working nights and weekends. If you thrive in a fast-paced environment and are passionate about providing exceptional customer service, we would love... 

Tiny Little Blessings

Opener/Closer - Perfect for College Students or a Retiree! Job at Tiny Little Blessings

Summary Looking for someone who has a passion for children. And a love for Jesus! Flexible schedule - days and hours Duties Supervise infants/toddlers/preschoolers in afternoon during teacher breaks or relieving teachers at the end of their shift Engaging...

GDIT

Software Developer Job at GDIT

 ...Location: USA VA Chantilly Full Part/Time: Full time Job Req: RQ208174 Type...  ...Other Required: None Job Family: Software Engineering Job Qualifications: Skills...  ...to complex problems as a Software Developer at GDIT. Here, you'll tailor cutting-edge... 

Movemedical

Training Specialist Job at Movemedical

 ...practice. Our software changes the way healthcare works, and our people make that transformation possible. Were looking for a Training Specialist whos eager to grow, passionate about helping others succeed, and ready to make a real impact on how people learn and thrive...