Live Chat Specialist WFH Job at TechOne Global, New York, NY

MTMvYkJSaGJWZXlId29FWklrZ2dBOERnTXc9PQ==
  • TechOne Global
  • New York, NY

Job Description

Techone Global is seeking a talented Live Chat Specialist to join our remote team. As a Live Chat Specialist, you will be responsible for providing exceptional customer service and support through live chat interactions. This role requires strong communication skills, problem-solving abilities, and a passion for helping customers.

Responsibilities:

  • Engage with customers through live chat to provide support and assistance
  • Resolve customer inquiries and issues in a timely and professional manner
  • Collaborate with internal teams to escalate and resolve complex customer issues
  • Maintain accurate records of customer interactions and transactions
  • Identify and report trends in customer issues to improve overall customer experience

Qualifications:

  • Previous experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in typing and using live chat software

 

Experience:

  • 1+ years of experience in customer service or a related field
  • Experience with live chat software is a plus

Job Tags

Full time,

Similar Jobs

Mintlify

Technical Recruiter Job at Mintlify

 ...powers Mintlifys exponential growth. You will own every stage of recruiting, learning from the founders, become the first face candidates...  ...interviews. Test for motivation, learning velocity, and technical depth; partner with hiring managers to calibrate and maintain... 

CHCP

Medical Coding & Billing Instructor Job at CHCP

 ...Medical Coding and Billing Instructor/Externship Coordinator Job Description: Have you ever wanted to make an impact on the future generation of Medical Coding and Billing professionals? Do you have a passion for helping people reach their full potential? Do you... 

Cooper Hewitt

Special Events Coordinator Job at Cooper Hewitt

 ...audiences of all ages to engage with design and its relevance to contemporary life.DUTIES AND RESPONSIBILITIESThe Special Events Coordinator works in the Cooper Hewitt, Smithsonian Design Museums Advancement Office, and reports to the Associate Director of Advancement... 

Medical Devices Company

Biochemist I Job at Medical Devices Company

Roles & Responsibilities The Biochemist I is expected to work independently, perform all laboratory functions that involved in Tissue Culture such as Hybridoma roller bottle cell culture, ascites production, insect cell shaker culture, recombinant protein production...

The Center for Investigative Reporting

Digital Fundraiser, Senior Manager Job at The Center for Investigative Reporting

 ...inspires change.About the roleCIR seeks a strategic and creative digital fundraiser to drive membership revenue through coordinated...  ...persuasive, donor-centered messaging.~Strong project management skills and comfort juggling multiple campaigns and deadlines....