Live Chat Specialist WFH Job at TechOne Global, New York, NY

MTMvYkJSaGJWZXlId29FWklrZ2dBOERnTXc9PQ==
  • TechOne Global
  • New York, NY

Job Description

Techone Global is seeking a talented Live Chat Specialist to join our remote team. As a Live Chat Specialist, you will be responsible for providing exceptional customer service and support through live chat interactions. This role requires strong communication skills, problem-solving abilities, and a passion for helping customers.

Responsibilities:

  • Engage with customers through live chat to provide support and assistance
  • Resolve customer inquiries and issues in a timely and professional manner
  • Collaborate with internal teams to escalate and resolve complex customer issues
  • Maintain accurate records of customer interactions and transactions
  • Identify and report trends in customer issues to improve overall customer experience

Qualifications:

  • Previous experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in typing and using live chat software

 

Experience:

  • 1+ years of experience in customer service or a related field
  • Experience with live chat software is a plus

Job Tags

Full time,

Similar Jobs

Global Risk Solutions, Inc.

School Security Officer - Unarmed Job at Global Risk Solutions, Inc.

 ...Job ID: PT-CA-0003 Job Title: School Security Officer Unarmed Location : BlackHawk, CA Pay Rate : $30-$40 per hour Job...  ...AED Certification (for Adults, Children, & Infants). Join Our Elite Security Team at Global Risk Solutions, Inc. Global Risk Solutions... 

Northside Hospital Inc.

Oncology Clinical Research Coordinator, Atlanta Hub Job at Northside Hospital Inc.

 ...career at Northside today. Responsibilities The Clinical Research Coordinator I (CRC I) supports the clinical departments and...  ...health, biological sciences, chemistry, economics, mathematics, psychology, sociology, demography, geography, anthropology, statistics, data... 

Wells Fargo

Commercial Mortgage Pursuit Specialist Job at Wells Fargo

 ...institutional clients. We focus on our clients' overall financial needs, with consideration and respect for their total relationship with Wells Fargo. Commercial Real Estate (CRE) provides a fully integrated platform of banking, financing, and capital markets solutions to... 

Focus Interpreting

Court Certified English - Spanish Interpreter in Oakland, CA Job at Focus Interpreting

 ...POSITION SUMMARY: Focus Interpreting is looking for a Court Certified English - Spanish Interpreter to join our team in Oakland, CA. In this essential role, you will provide professional interpretation services in court settings, ensuring accurate and effective communication... 

Constructor

Sales Engineer (Remote) Job at Constructor

 ...methodologies through a technical voice. Constructor, a 100% remote company, is in the process of building its Solutions (Sales) Engineering...  ...in EST Benefits &##127965; Unlimited vacation time -we strongly encourage all of our employees take at least 3...