Live Chat Specialist WFH Job at TechOne Global, New York, NY

MTMvYkJSaGJWZXlId29FWklrZ2dBOERnTXc9PQ==
  • TechOne Global
  • New York, NY

Job Description

Techone Global is seeking a talented Live Chat Specialist to join our remote team. As a Live Chat Specialist, you will be responsible for providing exceptional customer service and support through live chat interactions. This role requires strong communication skills, problem-solving abilities, and a passion for helping customers.

Responsibilities:

  • Engage with customers through live chat to provide support and assistance
  • Resolve customer inquiries and issues in a timely and professional manner
  • Collaborate with internal teams to escalate and resolve complex customer issues
  • Maintain accurate records of customer interactions and transactions
  • Identify and report trends in customer issues to improve overall customer experience

Qualifications:

  • Previous experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in typing and using live chat software

 

Experience:

  • 1+ years of experience in customer service or a related field
  • Experience with live chat software is a plus

Job Tags

Full time,

Similar Jobs

Nextas

FAE Engineer (Japan) Job at Nextas

1. Responsible for after-sales technical support, consultation and answers, remote issue resolution, product training, equipment installation, on-site technical guidance, and fault repair.2. Assist the company in equipment acceptance;3. Timely communicate and resolve ...

A Caring Alternative Llc

ACT Team Program Assistant Job at A Caring Alternative Llc

ACT Team Program Assistant Location Morganton, NC : Job Location: This position provides coverage for the Morganton, Hickory and Statesville...  ...Type: Full time, temporary The primary function of this office-based position is to organize, coordinate, and monitor all non-... 

eTeam Inc

Customer Service Specialist II Job at eTeam Inc

 ...support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company. Key Responsibilities and Duties: Answers inbound... 

United Bank

ERM Risk Analyst Job at United Bank

 ...Job Description JOB SUMMARY: The ERM Risk Analyst is responsible for identifying, communicating, and managing risks across the organization. This role works closely with senior management to execute corporate risk strategies and focuses heavily on analytical work... 

Portnoff

Entry-Level Legal Assistant Job at Portnoff

 ...many of PLA's employees have been with the firm for over 10 years and have worked their way into leadership positions. The Entry-Level Legal Assistant position is a hybrid role and requires specific hours to be spent in our King of Prussia office location (which is close...