Live Chat Agent Job at RAPID AIRPORT SHUTTLE, LLC, Rapid City, SD

MVh6VkNSZGNYKzJDdzRVVEkwRWpCc0xtTVE9PQ==
  • RAPID AIRPORT SHUTTLE, LLC
  • Rapid City, SD

Job Description

Job Brief

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.

Responsibilities

  • Handle customer inquiries promptly via live chat.
  • Provide accurate, valid, and comprehensive information by using the right methods/tools.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Meet personal/customer service team targets and call handling quotas.

Requirements And Skills

  • Proven customer support experience or experience as a client service representative is a plus.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • High school degree.

Job Tags

Similar Jobs

Gateway Foundation, Inc.

COGNITIVE COUNSELOR - CRAWFORDVILLE, FL Job at Gateway Foundation, Inc.

 ...other duties as assigned.* Work schedule is Monday through Friday, 7:30 AM - 4:00 PM Requirements: * Bachelors degree in counseling, social work or psychology. Masters degree preferred.* 2 years related experience; 5+ years preferred. Experience in a forensic counseling... 

Perfect Placement Group, LLC

Delivery Driver Job at Perfect Placement Group, LLC

 ...Delivery Driver Job Type: Full-time Pay: $20.00 per hour Position Responsibilities: Safely and efficiently deliver auto parts on a specified delivery route to customers Properly load/unload truck with customer orders Safely operate a company vehicle... 

Syneos Health Careers

Clinical Research Associate II / Sr CRA - Full Service - ONC + Gen Med (Home-Based in Western US) Job at Syneos Health Careers

 ...Description Clinical Research Associate II / Sr CRA - Full Service - ONC + Gen Med (Home-Based in Western US) Syneos Health is...  ...like they belong. Job Responsibilities Conduct on-site and remote monitoring of clinical research studies to ensure compliance... 

Red Bull

Sr. Analyst, Talent Planning & Analytics Job at Red Bull

 ...The Senior Analyst, Talent Planning & Analytics, will report to the Senior Manager, Talent Planning & Analytics within the Talent function. This role...  ...outputs and translating metrics into meaningful insights for people-related implications. Utilize data visualization... 

Early Education Program

Preschool Teaching Assistant (Full/Part-Time) Job at Early Education Program

 ...experienced Preschool Assistant Teachers to join our Early Childhood Special Education (ECSE) classroom teams in Springfield and Eugene! EEP...  ...preschoolers fun and engaging activities that meet their needs. Assistant teachers are key members of the teaching team and help...