Job Description
Job Details Working Title: Lead IT Quality Analyst/Tester Job Class: Information Technology Specialist 5 Agency: Minnesota IT Services - Job ID : 83921
- Location : St. Paul
- Telework Eligible : Yes #LI-Hybrid
- Full/Part Time : Full-Time
- Regular/Temporary : Unlimited
- Who May Apply : Open to all qualified job seekers
- Date Posted : 02/05/2025
- Closing Date : 02/11/2025
- Hiring Agency/Seniority Unit : Minnesota IT Services
- Division/Unit : Minnesota Department of Employment and Economic Development (DEED)
- Work Shift/Work Hours : Day
- Days of Work : Monday - Friday
- Travel Required : No
- Salary Range: $39.14 - $66.92 / hourly; $81,724 - $139,728 / annually
- Job Class Option : Info Tech Quality Assurance
- Classified Status : Classified
- Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
- FLSA Status : Exempt - Professional
- Designated in Connect 700 Program for Applicants with Disabilities : Yes
The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Employment and Economic Development (DEED). The MNIT DEED team provides technical support to help improve employment conditions in Minnesota. The team supports work that improves workforce and community development, increases business recruitment, and helps Minnesota small businesses to expand into international trade.
Job Summary Step into a pivotal role with Minnesota IT Services (MNIT) at the Department of Employment and Economic Development (DEED) as a Level 5 Quality Assurance Analyst/Tester. Bring your expertise in information systems software testing, quality assurance, and quality control to our dynamic team, where you'll ensure both the integrity of the code and the outcomes of our applications.
As a Quality Assurance Analyst/Tester you will have a unique opportunity to work on complex, large-scale projects that impact the state's employment and economic development initiatives. You'll promote industry-leading testing methodologies, striving to identify and manage defects within our software systems, ensuring the highest standards of quality.
Key Responsibilities: - Expert-Level QA/Testing: Perform advanced quality assurance planning and testing tasks, ensuring thorough scrutiny of both code quality and application outcomes.
- Collaborative Consulting: Act as a consultant for quality assurance needs, collaborating with business representatives and development staff on system changes and implementation planning.
- Leadership and Mentoring: Guide, consult, and collaborate with development team members. Mentor and coach less experienced QA Analysts, recommending training paths and curriculum.
- Complex Projects: Tackle duties that are typically more intricate and expansive than those managed by less experienced QA staff, requiring minimal direction, coaching, and mentoring.
Your contributions will directly support the efficiency and success of DEED's critical projects, making a tangible impact on Minnesota's economic landscape. Join MNIT at DEED, where your skills will be valued, and your expertise will help shape the future of employment and economic development in Minnesota. If you are passionate about quality assurance and ready to take on complex challenges, we encourage you to apply!
This position is currently eligible for full-time telework: - Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
- Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.
Qualifications Minimum Qualifications Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. : This position requires a minimum of five (5) years of experience in performing IT quality analysis functions.
Experience must include:
- Software QA/QC methodologies, process, and technologies with respect to manual, automation, integration, and performance/stress testing areas.
- Test Management process and tools, such as Azure DevOps or MS Test Manager, and knowledge of performance testing tools (e.g., LoadRunner) and procedures.
- Software and software system security concepts and appropriate testing techniques.
- Software development and testing for large-scale applications using multiple programming languages (e.g., Java, .NET, SQL, 3GL, 4GL, object-oriented languages) and database management toolsets (e.g., Postgres, Toad, or similar technologies).
- Experience testing with accessibility WCAG 2.0 or higher, along with a variety of testing tools such as JAWS.
- Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
- Customer service skills that include active listening, empathy, and problem-solving.
A master's degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor's degree substitutes for two (2) years, OR an IT related associate's degree substitutes for one (1) year.
Preferred Qualifications - Experience with API testing tools, such as: Postman, curl, thunder client, or jmeter.
- Advanced experience with the creation of test plans, research and analysis to design/build a test suite for the program
- Comprehensive knowledge of open-source testing tools, where such tools are available, is preferred.
- Comprehensive knowledge of quality assurance testing methodology relative to the Software Development Lifecycle (SDLC)
- Expert Defect Identification skills-- capable of identifying defects from the test cases run and other means not specifically documented
- Proven ability to learn and utilize multiple systems and complex software
- Proven ability to understand inter-relationships of data and programs
- Proven ability to learn data queries, which may include Data Warehouse/ BI Query, and utilize information obtained
- Proven ability to use common MS Office software, including Word, Excel, PowerPoint, SharePoint, Outlook, etc.
Additional Requirements It is the policy of Minnesota IT Services thata successful candidate must pass all legally required checks prior to employment which may consist of the following:
- SEMA4 Records Check (applies to current and past state employees only)
- Criminal History Check
- Reference Check
- Social Security and Address Verification
- Education Verification
- Other legally required checks
Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States. Application Details How to Apply Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to .
Contact If you have questions about this position, contact us at MNIT.Recruitment@state.mn.us .
Connect 700 Program To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to MNIT.Recruitment@state.mn.us .
Veterans To be considered for any Veteran's Status , you MUST indicate this on your application. RECENTLY SEPARATED VETERANS (RSV) : Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:
- Meet all Minimum Qualifications identified in this posting.
- Meet all of the RSV criteria.
- Submit a copy of your DD-214 form by the closing date to: MNIT.Recruitment@state.mn.us .
CERTAIN DISABLED VETERANS : Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you:
- Meet service requirements and have a verified service-connected disability rating of at least 30%.
- Provide qualifying documentation verifying the disability.
- Meet all Minimum Qualifications identified in this posting.
- You must submit all documentation by the closing date to: MNIT.Recruitment@state.mn.us .
Current State Employees - Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an Information Technology Specialist 5/ Info Tech Quality Assurance position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.
- Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.
About Minnesota IT Services Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.
Working together to improve the state we love. What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include: - Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals: - Training, classes, and professional development
- Tuition reimbursement
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )
Employee Assistance Program (EAP) for work/life support: - A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
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