Jira Developer/Admin -Sr Application Analyst - Job at Vets Hired, Florida

MG5yY0JSQmNXZTZLd1lVUUwwNHNDOFRpTmc9PQ==
  • Vets Hired
  • Florida

Job Description


Duties & Responsibilities

  • Document system requirements, define scope and objectives, and create system specifications.
  • Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS).
  • Create and maintain application operational and instructional documentation as necessary.
  • Provide Level 2 and Level 3 on-call coverage support.
  • Monitor, record, investigate, and diagnose system faults and errors aimed to resolve technical issues and respond to requests for support.
  • Mentor junior Analysts.
  • Analyze business process potentials for streamlining and improvements in efficiencies.
  • Work with IT management and Business Analysts to provide direction in large cross-functional teams.
  • Provide technical training assistance for users, applications programming team, and other staff.

Specialized Skills
  • Proven experience as a key technical resource leading the design, configuration, testing, implementation, and operation of Jira Service Management solutions required.
  • Atlassian Administration experience required for tools, such as: Confluence, Jira Service Management, and Jira Software including advanced automations and workflows.
  • Strong technical analysis and process development experience required to define and develop "to be" business value-driven solutions. Experience with ITIL processes is a plus.
  • Excellent communication skills and customer service orientation.
  • Experience with Agile and Scrum and working on projects where multiple functions work in a matrix structure is a plus.
  • IT experience in a regulated environment preferred (Medical Device manufacturing industry experience is a plus).

Job Tags

Full time,

Similar Jobs

Rock Island Auction Company

Firearms Auction Production Support - Full-Time (TX) Job at Rock Island Auction Company

 ...Firearms Auction Production Support Rock Island Auction Company (RIAC), the #1 firearms auction house in the world has expanded to Texas and searching for Auction Production Support. In a new state-of-the-art facility, this full-time position offers an exciting... 

Deel

Remote Global Mobility Specialist Job at Deel

 ...the transformation of global work. Summary As a Global Mobility Specialist on the Expansions team, you will support the design and...  ...regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status,... 

Heas Energy, LLC

Hot Dog Specialist Job at Heas Energy, LLC

Prepare Made to order hot dogs Prep work Sation Refill work area stock, clean, mop, empty trash Hours for shifts needed are 9am-4pm

Steadfast Farms Poultry Processing & Slaughter LLC

Farm Hands Job at Steadfast Farms Poultry Processing & Slaughter LLC

 ...Quail Care Specialist Department: Farm Operations Reports To: Assistant Director of Operations Job Type: Full/Part-Time; Employee About Steadfast Farms From Hatch to Harvest, with Purpose and Passion: At Steadfast Farms, we blend tradition, innovation, and... 

CSL Plasma

Medical Staff Associate - RN/LPN/LVN/EMT/Paramedic Job at CSL Plasma

 ...critical medical situations to Center Physician or local medical service providers as requiredQualifications:- Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program- If graduation is from a...