Jira Developer/Admin -Sr Application Analyst - Job at Vets Hired, Florida

MG5yY0JSQmNXZTZLd1lVUUwwNHNDOFRpTmc9PQ==
  • Vets Hired
  • Florida

Job Description


Duties & Responsibilities

  • Document system requirements, define scope and objectives, and create system specifications.
  • Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS).
  • Create and maintain application operational and instructional documentation as necessary.
  • Provide Level 2 and Level 3 on-call coverage support.
  • Monitor, record, investigate, and diagnose system faults and errors aimed to resolve technical issues and respond to requests for support.
  • Mentor junior Analysts.
  • Analyze business process potentials for streamlining and improvements in efficiencies.
  • Work with IT management and Business Analysts to provide direction in large cross-functional teams.
  • Provide technical training assistance for users, applications programming team, and other staff.

Specialized Skills
  • Proven experience as a key technical resource leading the design, configuration, testing, implementation, and operation of Jira Service Management solutions required.
  • Atlassian Administration experience required for tools, such as: Confluence, Jira Service Management, and Jira Software including advanced automations and workflows.
  • Strong technical analysis and process development experience required to define and develop "to be" business value-driven solutions. Experience with ITIL processes is a plus.
  • Excellent communication skills and customer service orientation.
  • Experience with Agile and Scrum and working on projects where multiple functions work in a matrix structure is a plus.
  • IT experience in a regulated environment preferred (Medical Device manufacturing industry experience is a plus).

Job Tags

Full time,

Similar Jobs

Aramark

Food Service Director - UH Hilton Hotel Job at Aramark

The Food Service Director at the University of Houston Hilton Hotel is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a ...

Microsoft Corporation

Finance Manager - Treasury: MBA Internship Opportunities Job at Microsoft Corporation

 ...will take place during the summer of 2026 in Redmond, WA.As a Finance MBA Intern, you will work for 12 weeks in the Treasury Team at Microsoft...  ...Microsoft's $120 billion in financial assets, global cash and bank account infrastructure, and supports collection of over 95% of... 

Backhaul Direct

Freight Coordinator Job at Backhaul Direct

 ...customer service and supporting managed customer accounts in the logistics and supply chain industry Backhaul Direct is looking for a Freight Coordinator to support our operations team by entering shipment details scheduling appointments and ensuring freight moves... 

State Farm Agent

Insurance Account Representative - State Farm Agent Team Member Job at State Farm Agent

 ...Benefits Life Insurance Health Supplemental Benefits Health Stipend Bonus based on performance Competitive salary Training...  ...Role Description As Insurance Account Representative - State Farm Agent Team Member for Jimmy Watts - State Farm Agent, you are... 

King Soopers

STARBUCKS/BARISTA Job at King Soopers

 ...member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company s core...  ...customers in over 115 stores throughout Colorado and Wyoming. As part of the Kroger family of companies, we take pride in bringing...