Jira Developer/Admin -Sr Application Analyst - Job at Vets Hired, Florida

MG5yY0JSQmNXZTZLd1lVUUwwNHNDOFRpTmc9PQ==
  • Vets Hired
  • Florida

Job Description


Duties & Responsibilities

  • Document system requirements, define scope and objectives, and create system specifications.
  • Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS).
  • Create and maintain application operational and instructional documentation as necessary.
  • Provide Level 2 and Level 3 on-call coverage support.
  • Monitor, record, investigate, and diagnose system faults and errors aimed to resolve technical issues and respond to requests for support.
  • Mentor junior Analysts.
  • Analyze business process potentials for streamlining and improvements in efficiencies.
  • Work with IT management and Business Analysts to provide direction in large cross-functional teams.
  • Provide technical training assistance for users, applications programming team, and other staff.

Specialized Skills
  • Proven experience as a key technical resource leading the design, configuration, testing, implementation, and operation of Jira Service Management solutions required.
  • Atlassian Administration experience required for tools, such as: Confluence, Jira Service Management, and Jira Software including advanced automations and workflows.
  • Strong technical analysis and process development experience required to define and develop "to be" business value-driven solutions. Experience with ITIL processes is a plus.
  • Excellent communication skills and customer service orientation.
  • Experience with Agile and Scrum and working on projects where multiple functions work in a matrix structure is a plus.
  • IT experience in a regulated environment preferred (Medical Device manufacturing industry experience is a plus).

Job Tags

Full time,

Similar Jobs

Michigan-AFL-CIO

Recruiter Job at Michigan-AFL-CIO

 ...passionate about making a difference in your community? The Michigan AFL-CIO Workforce Development Institute (WDI) is seeking a Recruitment Specialist who thrives in a grassroots, mission-driven environment. This role is ideal for someone deeply rooted in their local community... 

Parkland Health and Hospital System

Nurse Manager (RN) - Oncology Services Clinic - Full Time Job at Parkland Health and Hospital System

 ...passion. Primary Purpose~ Responsible for the daily management of assigned unit to include staff supervision and development,...  ...Education ~ Must have a Bachelor of Science degree in Nursing. Experience ~ Must have four years of professional nursing... 

94 Old Short Hills Road

Registered Nurse (RN) Float Pool Critical Care, Livingston, NJ, Full-Time, Day (7A-8P) Job at 94 Old Short Hills Road

 ...Job Title: Registered Nurse (RN), 12. 5-Hour Shift, Float Critical Care Location: Cooperman Barnabas Medical Ctr Department...  ...several different critical care areas, including Medical ICU, Burn ICU, Neuro ICU, Cardiothoracic ICU, and Coronary Care. Qualifications... 

UnitedHealth Group

Telephonic Case Manager RN - Remote AZ Job at UnitedHealth Group

 ...the health care industry forward. As a Telephonic Case Manager RN with UnitedHealth Group, you'll support a diverse member population...  ...- Compact License, you will have the flexibility to work remotely* as you take on some tough challenges.**Primary Responsibilities... 

The Calendar Group

Estate Manager - Scottsdale, Arizona Job at The Calendar Group

 ...We are seeking an experienced and discreet Estate Manager to oversee the daily operations and maintenance of a private residential property in Desert Mountain. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple...