Jira Developer/Admin -Sr Application Analyst - Job at Vets Hired, Florida

MG5yY0JSQmNXZTZLd1lVUUwwNHNDOFRpTmc9PQ==
  • Vets Hired
  • Florida

Job Description


Duties & Responsibilities

  • Document system requirements, define scope and objectives, and create system specifications.
  • Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS).
  • Create and maintain application operational and instructional documentation as necessary.
  • Provide Level 2 and Level 3 on-call coverage support.
  • Monitor, record, investigate, and diagnose system faults and errors aimed to resolve technical issues and respond to requests for support.
  • Mentor junior Analysts.
  • Analyze business process potentials for streamlining and improvements in efficiencies.
  • Work with IT management and Business Analysts to provide direction in large cross-functional teams.
  • Provide technical training assistance for users, applications programming team, and other staff.

Specialized Skills
  • Proven experience as a key technical resource leading the design, configuration, testing, implementation, and operation of Jira Service Management solutions required.
  • Atlassian Administration experience required for tools, such as: Confluence, Jira Service Management, and Jira Software including advanced automations and workflows.
  • Strong technical analysis and process development experience required to define and develop "to be" business value-driven solutions. Experience with ITIL processes is a plus.
  • Excellent communication skills and customer service orientation.
  • Experience with Agile and Scrum and working on projects where multiple functions work in a matrix structure is a plus.
  • IT experience in a regulated environment preferred (Medical Device manufacturing industry experience is a plus).

Job Tags

Full time,

Similar Jobs

Beth Israel Lahey Health

Assistant Nurse Manager PACU- 40hr Days Job at Beth Israel Lahey Health

 ...growing BILH team, you're not just taking a job, youre making a difference in peoples lives. Under the general direction of the Nurse Manager the Assistant Nurse Manager (ANM) practices within the Lahey Clinic Professional Practice Model, MA State nurse Practice Act and... 

Wisdom Teeth Guys

Recruiter Job at Wisdom Teeth Guys

$20-$22 per hour. Job description Wisdom Teeth Guys is looking for a Recruiter to recruit for multiple departments. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance. This is a... 

Prairie Ridge Health

Diabetes Educator or RDN Diabetes Educator in Training - 0.8-1.0 FTE Job at Prairie Ridge Health

 ...Prairie Ridge Health is looking for a team member to join our Nutrition and Diabetes Department in the role of Registered Dietitian or Diabetes Educator. This position is 0.8-1.0 FTE (32-40 hours per week) and will work Monday - Friday, 8:00am-4:30pm. This person is responsible... 

King School Incorporated

Director of Special Events Job at King School Incorporated

 ...the confidence to pursue lives of purpose. DIRECTOR OF SPECIAL EVENTS Reports to: Director of Development and Alumni...  ...vital member of the Development team, responsible for planning, coordinating, and executing all Development Office and major institutional... 

Armstrong World Industries

Quality Control Inspector 1 Job Job at Armstrong World Industries

 ...benefits through LifeMart such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare We support...  ...direction of the Quality Control Supervisor, the Quality Control Inspector works independently or in a team of Inspectors/Production...