Job Type: Full-time, Remote
Salary: Competitive salary based on experience and skills
Are you a customer-focused individual with excellent communication skills? Do you have a passion for helping others and a desire to work from the comfort of your own home? Come join the Eyecare Center of Salem team as a Home Based Call Center / Customer Support Representative!
Eyecare Center of Salem is a leading eyecare provider in the Salem area, committed to providing exceptional customer service and quality eye care services. As a Home Based Call Center / Customer Support Representative, you will be an essential part of our team, helping us deliver great customer experiences and ensuring the continued success of our business.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries and concerns in a friendly and professional manner.
- Proactively resolve customer issues and provide solutions to meet their needs.
- Provide product information, place orders, and schedule appointments as needed.
- Maintain accurate customer records and update information as necessary.
- Collaborate with other team members to ensure a seamless and positive customer experience.
- Utilize various communication channels including phone, email, and live chat to assist customers.
- Adhere to all company policies and procedures while maintaining a high level of professionalism at all times.
Requirements:
- High School diploma or equivalent, some college preferred.
- Previous experience in a call center or customer service setting preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and the ability to think critically and offer creative solutions.
- Familiarity with Microsoft Office and other computer applications.
- Ability to work independently and in a team environment.
- Proven time management and organizational skills.
- Must have a quiet and professional home office environment with a reliable high-speed internet connection.
- Available to work flexible shifts, including evenings and weekends.
Benefits:
- Competitive salary based on experience and skills.
- Comprehensive training program.
- Opportunities for career advancement within the company.
- Work from the comfort of your own home.
- Flexible work schedule.
- Supportive and collaborative team environment.
Join us in our mission to provide exceptional customer service and be a part of a dynamic and growing team. Apply now to become a Home Based Call Center / Customer Support Representative with Eyecare Center of Salem!
...Title: WFH Executive Travel Coordinator Plan Seamless Business Travel Remotely Are you an organized and detail-oriented professional... ...ensuring seamless travel experiences for business leaders, corporate teams, and VIP clients. This is a fully remote role , offering...
...Description City Phoenix State AZ Remote NO Department Nursing Why Mayo... .... Responsibilities The Health Unit Coordinator (HUC) provides organizational... ...continuous improvement activities. Supports the healthcare team by anticipating and responding to...
...more ~100% Remote ~ You decide how many clients/monthly hours you want to take on ~ Personalized Support- every... ...1099 contractor role The Virtual Assistant pay range is $18 - $21 per hour based on experience and skillset. Contractors are paid a...
...solutions providers for the life sciences sector. We are proud to be consistently featured on prestigious lists such as INC 5000 , Deloitte FAST 500 , NJBIZ FAST 50 , SmartCEO Future 50 , and the Red Herring 100 for growth and innovation. Position Overview As a...
...environment? We're seeking a detail-oriented Senior Accountant to join our team in West Lawn, PA. If you have 3-5 years of experience in Public Accounting, with expertise in tax preparation and financial statement reporting, we encourage you to apply!### What You'll Do:...