Home Based Call Center / Customer Support Representative Job at Eyecare Center of Salem, Cheyenne, WY

MG5MWUNoUmFYTytGd29jWEwwc2pDc2ZsTWc9PQ==
  • Eyecare Center of Salem
  • Cheyenne, WY

Job Description

Company: Eyecare Center of Salem

Job Type: Full-time, Remote

Salary: Competitive salary based on experience and skills

Are you a customer-focused individual with excellent communication skills? Do you have a passion for helping others and a desire to work from the comfort of your own home? Come join the Eyecare Center of Salem team as a Home Based Call Center / Customer Support Representative!

 

Eyecare Center of Salem is a leading eyecare provider in the Salem area, committed to providing exceptional customer service and quality eye care services. As a Home Based Call Center / Customer Support Representative, you will be an essential part of our team, helping us deliver great customer experiences and ensuring the continued success of our business.

 

Key Responsibilities:

- Answer incoming calls and respond to customer inquiries and concerns in a friendly and professional manner.

- Proactively resolve customer issues and provide solutions to meet their needs.

- Provide product information, place orders, and schedule appointments as needed.

- Maintain accurate customer records and update information as necessary.

- Collaborate with other team members to ensure a seamless and positive customer experience.

- Utilize various communication channels including phone, email, and live chat to assist customers.

- Adhere to all company policies and procedures while maintaining a high level of professionalism at all times.

 

Requirements:

- High School diploma or equivalent, some college preferred.

- Previous experience in a call center or customer service setting preferred.

- Excellent verbal and written communication skills.

- Strong problem-solving abilities and the ability to think critically and offer creative solutions.

- Familiarity with Microsoft Office and other computer applications.

- Ability to work independently and in a team environment.

- Proven time management and organizational skills.

- Must have a quiet and professional home office environment with a reliable high-speed internet connection.

- Available to work flexible shifts, including evenings and weekends.

 

Benefits:

- Competitive salary based on experience and skills.

- Comprehensive training program.

- Opportunities for career advancement within the company.

- Work from the comfort of your own home.

- Flexible work schedule.

- Supportive and collaborative team environment.

Join us in our mission to provide exceptional customer service and be a part of a dynamic and growing team. Apply now to become a Home Based Call Center / Customer Support Representative with Eyecare Center of Salem!

Job Tags

Full time, Remote job, Home office, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Georgia-Pacific

Reliability/Onsite Project Management Job at Georgia-Pacific

 ...Your Job Georgia-Pacific is currently seeking a Plant Reliability/Project Manager for our Rocky Creek Lumber facility in Frisco City, AL. The Plant Reliability/Project Manager is responsible for improving the facility's manufacturing performance by reducing machine... 

Givaudan SA

Head of Logistics, Supply Chain Job at Givaudan SA

 ...of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Join us as our next Head of Logistics, Supply Chain, Reporting to our Head of Supply Chain for North America. You will lead inbound or outbound logistics operations, such... 

Harsco Environmental

Heavy Equipment Operator - Hot Pit Loader Job at Harsco Environmental

HarscoEnvironmental is the premier provider of material processing and environmental services to the global steel and metals industries. Our onsite mill services and resource recovery services offer sustainable solutions that maximize environmental benefit and return...

Texas Pride Fuels, Ltd.

Midland-Based Fuel Transport Truck Driver - Class A w/X Job at Texas Pride Fuels, Ltd.

 ...an experienced full-service diesel and lubricant supplier to the oil and gas industry. We specialize in on-sitehydraulic fracturing...  ...ll Do: Transport hazardous materials (hazmat)in a full-size tanker trailer from Midland to Orla and deliver to customers, applying... 

Fortune Brands

Digital Experience Manager Job at Fortune Brands

 ...Job Description Job Description As a Digital Experience Manager on the Web Experience Team, youll have the opportunity to manage and support the maintenance, operation, and development of our mission-critical websites. In this position, you will lead...