Job Type: Full-time, Remote
Salary: Competitive salary based on experience and skills
Are you a customer-focused individual with excellent communication skills? Do you have a passion for helping others and a desire to work from the comfort of your own home? Come join the Eyecare Center of Salem team as a Home Based Call Center / Customer Support Representative!
Eyecare Center of Salem is a leading eyecare provider in the Salem area, committed to providing exceptional customer service and quality eye care services. As a Home Based Call Center / Customer Support Representative, you will be an essential part of our team, helping us deliver great customer experiences and ensuring the continued success of our business.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries and concerns in a friendly and professional manner.
- Proactively resolve customer issues and provide solutions to meet their needs.
- Provide product information, place orders, and schedule appointments as needed.
- Maintain accurate customer records and update information as necessary.
- Collaborate with other team members to ensure a seamless and positive customer experience.
- Utilize various communication channels including phone, email, and live chat to assist customers.
- Adhere to all company policies and procedures while maintaining a high level of professionalism at all times.
Requirements:
- High School diploma or equivalent, some college preferred.
- Previous experience in a call center or customer service setting preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and the ability to think critically and offer creative solutions.
- Familiarity with Microsoft Office and other computer applications.
- Ability to work independently and in a team environment.
- Proven time management and organizational skills.
- Must have a quiet and professional home office environment with a reliable high-speed internet connection.
- Available to work flexible shifts, including evenings and weekends.
Benefits:
- Competitive salary based on experience and skills.
- Comprehensive training program.
- Opportunities for career advancement within the company.
- Work from the comfort of your own home.
- Flexible work schedule.
- Supportive and collaborative team environment.
Join us in our mission to provide exceptional customer service and be a part of a dynamic and growing team. Apply now to become a Home Based Call Center / Customer Support Representative with Eyecare Center of Salem!
...you to enjoy: A Flexible Schedule Work part-time when it is convenient for you... ...lifes personal priorities. Work from Home The majoritywork will be performed... ...trainings during normal business hours (Monday through Friday 9:00 am to 5:00 pm est) required...
...Join Our Grooming Team You Can Make A Difference in An Animals Life Where the comfort and safety of our clients is always our... ...option to help customers find the right nutrition options for their pets Prefer coordinating your schedule via our mobile app versus...
...Location: Dallas, Texas Pay: $15$16 per hour | Shifts: 8 hours | Schedule: Part-time, 48 hours on Fri, Sat, and Sun, 9 AM4 PM At Home Helpers Home Care of Dallas, our mission is simple: to make life easier and more enjoyable for our clients by providing...
...make 2026 your best professional year yet! This is an urgent hire with an immediate start date. Duties - Perform industrial and commercial cleaning tasks, including sweeping, mopping, and sanitizing surfaces - Clean and maintain restrooms, including replenishing...
Join a Premier GI Practice in Miami Coastal Living with World-Class Culture and Year-Round Sunshine About the Opportunity: This is an excellent opportunity to join a large, well-established private practice in one of Florida's most dynamic cities. Enjoy a collaborative...