Job Description

1. Age under 40, with a college degree or higher in Electrical Automation, Mechanical Engineering, Industrial Automation, or related fields;
2. Possess at least 2 years of after-sales experience in the equipment industry, with priority given to those with experience in the module-related sector;
3. Possess strong communication skills, a keen learning ability, a hardworking and resilient spirit, and a proactive work attitude;
4. Proficient in mechanical structures and familiar with common electrical components such as drives, sensors, and various types of sensors; strong logical thinking and hands-on skills;
5. Proficient in using office software, capable of writing reports, summarizing existing issues, sharing experiences, and possessing certain data analysis skills;
6. Fluent in Japanese. Able to adapt to frequent business trips and provide long-term services in the Japanese market. 1. Responsible for after-sales technical support, consultation and answers, remote issue resolution, product training, equipment installation, on-site technical guidance, and fault repair.

1. Assist the company in equipment acceptance;
2. Timely communicate and resolve technical issues or requirements raised by clients with the company;
3. Collect and document device issues reported by clients, and assist the R&D team in making improvements;
4. Capable of independently handling client-side equipment malfunctions, machine debugging, and product switching;
5. Verify relevant processes and assist R&D in refining work instructions;
6. Complete other temporary tasks assigned by superiors.

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