Job Description

Job Details

We are a luxury brand hotel located in the heart of New York City, offering exceptional service, modern amenities, and a welcoming environment for both leisure and business travelers. We pride ourselves on delivering a world-class experience for our guests, and we are seeking a talented and experienced Facilities Manager   to lead our maintenance team.

Job Summary:
The Facilities Manager is responsible for overseeing the maintenance and management of the building operations, ensuring that facilities are safe, efficient, operational  and work closely with other departments to provide seamless service while upholding the luxury and standards expected by our guests. This role involves managing staff, vendors, and service providers while maintaining a clean, functional, and secure working environment. The Facilities Manager will also be responsible for ensuring compliance with safety regulations and environmental standards, managing preventive maintenance programs, and addressing facility-related issues in a timely manner.

Key Responsibilities:

1. Facility Operations & Maintenance:

   • Coordinate and perform regular inspections to ensure building systems are functioning correctly.
   • Manage preventive maintenance schedules to minimize downtime and extend the lifespan of equipment.
   • Respond promptly to facility-related issues and emergencies (e.g., repairs, breakdowns)
   • Oversee the day-to-day operations and maintenance of all facilities and systems.

2. Vendor & Contractor Management:

   • Select, negotiate, and manage relationships with external vendors, contractors, and service providers (e.g., cleaning, landscaping, security, etc.).
   • Monitor the quality of work performed by third-party vendors, ensuring compliance with contractual terms.
   • Ensure timely execution of service contracts and monitor performance and quality of the services.

3. Budget Management:

   • Develop and manage the facilities budget, ensuring efficient use of resources and cost savings.
   • Track and report on facility-related expenses and expenditures.
   • Forecast future facility needs and costs, including equipment and repair/replacement expenses.

4. Health, Safety, & Compliance:

   • Ensure that all facilities meet local, state, and federal regulatory requirements, including health and safety standards.
   • Conduct regular safety inspections and implement corrective actions as necessary.
   • Promote a safe and healthy environment by managing emergency procedures, fire drills, and safety training.

5. Space Planning & Management:

   • Coordinate layout changes and furniture setups as needed.
   • Ensure that facilities meet the needs of employees, guests, and visitors.
   • Coordinate closely with front office and guest services teams to address maintenance issues that may impact guest satisfaction.

6. Environmental Sustainability:

   • Identify and implement initiatives to improve the sustainability of the facility, including energy efficiency and waste reduction

7. Team Leadership:

   • Supervise and lead a team of maintenance staff
   • Provide training, guidance, and performance evaluations for maintenance team members
   • Foster a positive work environment and ensure high levels of employee morale.
   • Lead the response for any emergency situations, ensuring a quick resolution to any issues that may arise during hotel operations.

Qualifications:

• Proven experience (2+ years) in facilities management, building maintenance, or related fields.
• Strong knowledge of building systems, including electrical, plumbing, and fire safety.
• Experience in managing budgets and cost control.
• Excellent organizational, problem-solving, and communication skills.
• A keen understanding of the luxury hospitality industry, with a strong commitment to guest satisfaction and service excellence.
• Ability to manage multiple priorities in a fast-paced environment.
• Certification in facilities management is a plus.

Working Conditions:

• Full-time position with MOD on rotative weekends. 
• Ability to work evenings or weekends for emergencies or scheduled maintenance.
• Physical ability to perform light maintenance tasks or inspections when needed.

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