Executive Secretary & Administrative Assistant / Interviewing Clerk Job at NITELINES USA, INC, Saint Augustine, FL

MW5MVkJCWllWZTZDdzRVUUlrb2xDc1RoTlE9PQ==
  • NITELINES USA, INC
  • Saint Augustine, FL

Job Description

Executive Secretary & Administrative Assistant / Interviewing Clerk

Helps the Department of Child and Families clients who can not make it to the storefront in Jacksonville and Daytona.

Part-Time: 21.5 hrs per week.

Duties and Responsibilities:

  • Effectively assesses customers' needs.
  • Properly refers customers to community agencies.
  • Accurately escalates customers' complaints and inquiries on time.
  • Documents customers' records timely and following departmental procedures.
  • Assists customers with the completion of online or paper applications.
  • Assists customers with My ACCESS Accounts.
  • Communicates effectively with internal and external customers following departmental procedures.
  • Properly maintains customer logs.
  • Explains eligibility requirements, form completion requirements, community resources for financial assistance, and program benefits.

Required Skills:

  • Communication: talking to others to effectively convey information
  • Judgment and Decision Making: measuring potential action's relative costs and benefits.
  • Active-Listening: paying attention to what other people say and asking questions accordingly.
  • Information Gathering: Knowing how to research and identify essential information.
  • Problem Identification: determining the nature of problems.
  • Reading-Comprehension: Understanding written sentences and paragraphs from work-related documentation.
  • Service Orientation: actively looking for ways to help people
  • Writing: Communicating effectively with others in writing as indicated by the audience's needs.
  • Information Organization: finding ways to structure or classify multiple pieces of information.
  • Identification of Root Causes: noticing the potential improvement opportunities to achieve a goal.
  • English Language: knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Therapy and Counseling: knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance, including alternative treatments, rehabilitation equipment, and its proper use, and methods to evaluate treatment effects.
  • Clerical: knowledge of administrative and clerical procedures and systems.
  • Computer skills: knowledge of computer software and applications.

Time Availability: M - F / 8 am - 5 pm

Location: St. Augustine, FL

Job Tags

Part time,

Similar Jobs

Belcan

Aircraft Structures Mechanic 3 Job at Belcan

Job Title: Aircraft Structures Mechanic 3Pay Rate: $44 /hr.Location: Lake Charles, LAZIP Code: 70615Start Date: Right AwayKeywords: #AircraftStructuresMechanicjobs; JOB RESPONSIBILITIES:Performs a variety of operations to assemble and make major assembly... 

Morph Enterprise

Project Manager Job at Morph Enterprise

 ...for improvement. Expertise and/or relevant experience in the following areas are desirable but not mandatory: Familiarity with JIRA; PMI-PMP or equivalent certification; Experience establishing and fostering relationships with stakeholders.... 

Valvoline

Automotive Customer Service Representative Job at Valvoline

 ...Matching 401(k)-Paid on-the-job training -Leadership development and coaching -Company provided uniforms and tools -Tuition reimbursement including technical certifications -Safety shoes offered through the company -No late evenings Qualifications: -You... 

McAdams

Designer - development Job at McAdams

 ...McAdams is a full-service land planning, landscape architecture, civil engineering, transportation and geomatics firm located in North...  ...our clients to create meaningful experiences through inspired design. Our employees are what makes McAdams different. We bring experiences... 

European Wax Center

Waxing Specialist or Esthetician or Cosmetologist Job at European Wax Center

 ...cleanliness. Participate in marketing events and training sessions as required. Knowledge and Skill Requirements Valid Esthetician or Cosmetology License as per state/local law. Eager to learn new waxing techniques and perform a comprehensive range of...