Executive Secretary & Administrative Assistant / Interviewing Clerk Job at NITELINES USA, INC, Saint Augustine, FL

MW5MVkJCWllWZTZDdzRVUUlrb2xDc1RoTlE9PQ==
  • NITELINES USA, INC
  • Saint Augustine, FL

Job Description

Executive Secretary & Administrative Assistant / Interviewing Clerk

Helps the Department of Child and Families clients who can not make it to the storefront in Jacksonville and Daytona.

Part-Time: 21.5 hrs per week.

Duties and Responsibilities:

  • Effectively assesses customers' needs.
  • Properly refers customers to community agencies.
  • Accurately escalates customers' complaints and inquiries on time.
  • Documents customers' records timely and following departmental procedures.
  • Assists customers with the completion of online or paper applications.
  • Assists customers with My ACCESS Accounts.
  • Communicates effectively with internal and external customers following departmental procedures.
  • Properly maintains customer logs.
  • Explains eligibility requirements, form completion requirements, community resources for financial assistance, and program benefits.

Required Skills:

  • Communication: talking to others to effectively convey information
  • Judgment and Decision Making: measuring potential action's relative costs and benefits.
  • Active-Listening: paying attention to what other people say and asking questions accordingly.
  • Information Gathering: Knowing how to research and identify essential information.
  • Problem Identification: determining the nature of problems.
  • Reading-Comprehension: Understanding written sentences and paragraphs from work-related documentation.
  • Service Orientation: actively looking for ways to help people
  • Writing: Communicating effectively with others in writing as indicated by the audience's needs.
  • Information Organization: finding ways to structure or classify multiple pieces of information.
  • Identification of Root Causes: noticing the potential improvement opportunities to achieve a goal.
  • English Language: knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Therapy and Counseling: knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance, including alternative treatments, rehabilitation equipment, and its proper use, and methods to evaluate treatment effects.
  • Clerical: knowledge of administrative and clerical procedures and systems.
  • Computer skills: knowledge of computer software and applications.

Time Availability: M - F / 8 am - 5 pm

Location: St. Augustine, FL

Job Tags

Part time,

Similar Jobs

Austin Allen Company, LLC

Maintenance Supervisor Job at Austin Allen Company, LLC

 ...Maintenance Supervisor - WOOD Industry Salary up to $120,000 + Benefits + Paid Relocation to ALABAMA (Wood, plywood, OSB, hardwood, Particle Board, lumber, etc.) This leading wood industry manufacturer has an immediate need for a Maintenance Supervisor.... 

University of California San Francisco

Medical Assistant Supervisor | University of California San Francisco Job at University of California San Francisco

 ...Under supervision of the Medical Assistant Supervisor 3, guided by policies and procedures of the Ambulatory Services, and in collaboration with the Infusion Nursing Staff, the Medical Assistant Supervisor 2 works independently and has primary responsibility for the supervision... 

Dahl Consulting

Sustainability Project Manager Job at Dahl Consulting

 ...Project Manager: Lead the project management efforts for the Sustainability and Governance (ESG) Report data and analytics process...  ...project management or related field~ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Project, SharePoint)~ Strong... 

Toshiba America Electronic Components, Inc

5022 Data Analyst Engineering Intern Job at Toshiba America Electronic Components, Inc

 ...happen and to improve the reliability of the drives. As a Data Analyst Engineering Intern at TAEC, you will help build the tools to achieve these...  ...Currently pursuing an Engineering degree. Ideally Computer Science. Able to use git and collaborate on coding projects... 

Newbern Excel

Customer Engagement Representative Job at Newbern Excel

 ...We are a dynamic and diverse brand holdings company that values family, community and our clients. We are seeking enthusiasticCustomerEngagementRepresentatives to join our team and play a key role in delivering top-notch solutions and services to ourcustomers. The...