Epic Certified Application Analyst (Various Modules) Job at HCTec, Remote

MFhuZUJCSlpYZTZGeFlZWEpFNGlCc1htTlE9PQ==
  • HCTec
  • Remote

Job Description

Epic Certification Required in any of the following: Ambulatory,  Beacon, MyChart, Phoenix, Care Everywhere, Ortho, Healthy Planet, Referrals, Welcome, Beaker, Radiant, Cupid, ClinDoc, OpTime, Anesthesia, ASAP, ClinDoc, Orders, and various other Epic Modules. 

**We may not always have a current opening on our team within your module but we would love to speak to you about your experience and our opportunity to see if it could be a fit for your future. 
Job Details:

Epic Application Coordinators are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.

Responsibilities:

Technical Support

  • Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
  • Use expertise to create critical, technical documentation of service requests.

System Maintenance/Improvement

  • Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
  • Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Identify potential system enhancement needs and introduce best practice options for future state workflows and processes.

Client Support

  • Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.
  • Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
  • Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.

Job Tags

Remote job, Full time, Immediate start,

Similar Jobs

Royal Caribbean Group

Workforce Scheduler Job at Royal Caribbean Group

 ...offering unique ways to explore the world. The Royal Caribbean Groups Crew Acquisition and Movement Operations Team has an exciting career opportunity for a full-time Workforce Scheduler reporting to the Manager, Workforce Planning. The position is onsite... 

Smb Team

Social Media Manager Job at Smb Team

 ...The SMB Team is the fastest-growing digital marketing and coaching business for attorneys nationwide and we are looking for a Social Media Manager to join our team! This role exists to drive SMB Team top of funnel growth and full funnel acceleration through brand... 

Valard Group of Companies

Crane Operator Job at Valard Group of Companies

 ...Group, the largest electrical power contractor in North America. GRD is an IBEW union contractor. We are seeking a 40-50 ton Crane Operator (certification required) to be based out of Denver, Colorado. Rotation/Shift: 28 days-on / 14 days-off Requirements... 

Kentucky River Community Care

Claims Processing Specialist (KRCC - work from home) Job at Kentucky River Community Care

 ...Title : Claims Processing Specialist Location : Work from home Credentials : High School/GED Employment Type : Full-Time...  ...and quality standardss. Shifts/Day and Work Hours : Monday through Friday; 8:00 am- 4:30 pm. EEO Texting Privacy Policy and Information... 

ABB

Digital manager Job at ABB

 ...alone. Run what runs the world. This Position reports to: Digital Execution Lead In this role, you will lead a team of...  ...assessments, access control, incident response, and vulnerability management Familiarity of cyber platforms (e.g. AV Solutions, Backup...