Job Description

We are seeking an experienced and dedicated Director of Housekeeping to lead our housekeeping team and ensure a clean, safe, and welcoming environment for our residents, guests, and staff. The ideal candidate will bring strong leadership, excellent organizational skills, and a passion for maintaining high standards of quality and service. This role oversees all aspects of housekeeping operations, including staff management, budgeting, infection control, and compliance with health and safety regulations.

If you are a hands-on leader who thrives in a collaborative environment and takes pride in creating a positive and well-maintained setting, we encourage you to apply.

DUTIES AND RESPONSIBILITIES

• Plan, organize, and oversee all housekeeping operations to maintain high standards of cleanliness, sanitation, and presentation throughout the facility.

• Develop, recommend, and implement departmental policies, procedures, and quality standards.

• Ensure compliance with health, safety, regulatory, and accreditation requirements.

• Manage departmental budgets, control expenses, and ensure cost-effective operations.

• Hire, train, supervise, and evaluate housekeeping staff, promoting a culture of teamwork, professionalism, and accountability.

• Monitor and evaluate employee performance; provide coaching, recognition, and corrective action as needed.

• Develop and implement cleaning schedules and procedures to ensure efficiency and consistency.

• Collaborate with nursing, maintenance, and other departments to ensure resident and facility needs are met.

• Oversee inventory and ordering of cleaning supplies, equipment, and linen services.

• Establish and maintain infection control practices and protocols.

• Provide reports and updates to senior leadership regarding housekeeping operations and performance.

• Respond promptly and professionally to resident and family concerns regarding cleanliness and housekeeping services.

• Promote a positive public image of the organization by ensuring high standards in appearance and hygiene.

QUALIFICATIONS

• Minimum five (5) years of progressive experience in housekeeping management, preferably in a healthcare, hospitality, or senior living setting.

• Degree or certification in Business Management, Hospitality Management, or Executive Housekeeping preferred.

• Bilingual (English/Spanish) preferred.

• Strong knowledge of housekeeping operations, sanitation, and infection control practices.

• Proven ability to lead and develop staff while managing budgets and departmental resources effectively.

• Excellent communication, organization, and problem-solving skills.

• Demonstrated professionalism, accountability, and commitment to high-quality service.

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