Customer Success Representative Job at eMeals, Birmingham, AL

M0hyZURoUmZXZXVBd1lRU0lVa25Cc0h2T0E9PQ==
  • eMeals
  • Birmingham, AL

Job Description

eMeals is America's leading provider of curated meal plans connecting consumers to the online grocery pickup and delivery services of Walmart, Kroger, Instacart, Shipt and Amazon. Subscribers have access to 15 food style meal plans, each with new weekly dinner ideas. Based on the selected choices, the eMeals app automatically generates a grocery list that can be shopped instore or sent for pickup or delivery by one of our integrated grocery retailers. eMeals has helped more than a million families relieve the daily stress of putting healthy home-cooked meals on the table quickly, easily and affordably. Life is hard; make dinner easy at  (

Responsibilities:

  • Provide quality service to customers about eMeals' service by communicating through live chat, email, and phone
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Ensure customer accounts are handled appropriately through the membership database
  • Gain customer feedback related to the eMeals service
  • Engage customers on a one-by-one basis to meet both the needs of the customer and eMeals objective of growing the member base
  • Meet personal/team qualitative and quantitative targets

Requirements:

  • Team player; able to productively work with multiple team members
  • Strong phone and verbal communication skills along with active listening
  • Ability to manage large amounts of inbound and outbound calls in a timely manner
  • Good organizational and computer skills
  • Inside sales or call center experience preferred

You'll love eMeals if:

  • You do things right and do the right things
  • You value, respect and work well with others
  • You focus on growth and measurement
  • You continuously improve and learn
  • You take initiative and own your responsibilities
  • You listen to the customer
  • You make room for work and life
  • You keep things simple

Job Tags

Full time,

Similar Jobs

Banner Health

Security Officer Job at Banner Health

**Primary City/State:**Page, Arizona**Department Name:**Security-AZ East-Corp**Work Shift:**Varied**Job Category:**Facilities, Environmental...  ...healing environment. As a Security Officer for Page Hospital, you will respond to emergency situations as well as help to... 

University of Tampa

Associate/ Assistant Professor, Sport Management Job at University of Tampa

 ...Associate/ Assistant Professor, Sport Management R0010115 Tampa If you are a current University of Tampa student, please search for and apply to student jobs here via Workday. Job applications for current students will not be considered if submitted through... 

AVB Marketing

Python/JavaScript Full Stack Developer Job at AVB Marketing

 ...welcome you, collaborate with you, challenge you, and help develop your skills to the next level- then we are looking for you! We are geared up for...  ...to grow with us? Position Summary/Objective: ~ Python JavaScript Full Stack Developer with about 2 years of experience... 

Pivotal Placement Services

Chief Clinical Officer Job at Pivotal Placement Services

 ...Chief Clinical Officer Location: Alexandria, VA Industry: Acute Care Hospital Employment Type: Full-Time About the Opportunity...  ...Placement Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for... 

Voidpet

Concept Illustrator Job at Voidpet

 ...rough animation, character sheets, and provided materials Enhance composition, lighting, mood, and subtle character appeal Stay faithful to established blocking and poses from the animator Provide clear visual direction for downstream animators and artists...