Customer Success Representative Job at eMeals, Birmingham, AL

M0hyZURoUmZXZXVBd1lRU0lVa25Cc0h2T0E9PQ==
  • eMeals
  • Birmingham, AL

Job Description

eMeals is America's leading provider of curated meal plans connecting consumers to the online grocery pickup and delivery services of Walmart, Kroger, Instacart, Shipt and Amazon. Subscribers have access to 15 food style meal plans, each with new weekly dinner ideas. Based on the selected choices, the eMeals app automatically generates a grocery list that can be shopped instore or sent for pickup or delivery by one of our integrated grocery retailers. eMeals has helped more than a million families relieve the daily stress of putting healthy home-cooked meals on the table quickly, easily and affordably. Life is hard; make dinner easy at  (

Responsibilities:

  • Provide quality service to customers about eMeals' service by communicating through live chat, email, and phone
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Ensure customer accounts are handled appropriately through the membership database
  • Gain customer feedback related to the eMeals service
  • Engage customers on a one-by-one basis to meet both the needs of the customer and eMeals objective of growing the member base
  • Meet personal/team qualitative and quantitative targets

Requirements:

  • Team player; able to productively work with multiple team members
  • Strong phone and verbal communication skills along with active listening
  • Ability to manage large amounts of inbound and outbound calls in a timely manner
  • Good organizational and computer skills
  • Inside sales or call center experience preferred

You'll love eMeals if:

  • You do things right and do the right things
  • You value, respect and work well with others
  • You focus on growth and measurement
  • You continuously improve and learn
  • You take initiative and own your responsibilities
  • You listen to the customer
  • You make room for work and life
  • You keep things simple

Job Tags

Full time,

Similar Jobs

Maverick Search Partners

Senior Accountant Job at Maverick Search Partners

 ...Maverick Search Partners is Hiring: Senior Accountant (Smyrna, GA) &##128205; On-site | Full-time | Impact-Driven Role Maverick Search Partners is proud to support a fast-growing provider of sustainable industrial services in their search for a skilled and detail-oriented... 

DanceBUG Inc.

Live Action Camera Operator Job at DanceBUG Inc.

 ...Sports (Dance) Videographer / Camera Operator Duration: February June 2026 Location: Nationwide travel across the U.S. Compensation: $150-$400/Day + Travel Pay + All Expenses About DanceBUG DanceBUG is the industry leader in Dance Media and Software, with... 

GCAZ Services, Inc.

​Hair Stylist/Cosmetologist/Barber Job at GCAZ Services, Inc.

 ...Elevate Your Hair Stylist Career with GCAZ Great Clips! Are you ready to grow, thrive, and make an impact? At GCAZ Great Clips , were redefining what it means to be a stylist. With 45 salons across Arizona, we offer unbeatable opportunities for stylists at every stage... 

Texas A&M University

Academic Professional Track (Non-Tenure): Professor of the Practice and Instructional Professor Job at Texas A&M University

 ...graduate and undergraduate students enrolled. Research expenditures at Texas A&M total more...  ...the needs of two careers and having policies that contribute to work-life balance. With...  ...by the American Society for Engineering Education. Qualifications For appointments at... 

Spectrum

Assignment Editor - Spectrum News NY1 Job at Spectrum

 ...Would you like to get some proper news producing experience? If so, send a job application for our Overnight Assignment Editor to Spectrum News NY1. Spectrum News is made up of over 30 hyper-local news and regional sports networks dedicated to producing original,...