Customer Service- Sales Associate Job at RME Clinics Inc. A Massage Envy Group, Claremont, CA

MVh2Y0JCZFlYTzJGelkwWEprQWlCOFBuT1E9PQ==
  • RME Clinics Inc. A Massage Envy Group
  • Claremont, CA

Job Description

Do you love helping others?

Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our franchised location  Upland, Rancho Cucamonga, Claremont & Ontario*you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

  • Help clients understand the benefits  of regular massage, skin care and stretch.
  • Establish relationships with members and guests  to grow and retain a client base.
  • Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

  • Benefits that help you take care of you .
  • A healthy compensation plan  that rewards your hard work.
  • A dynamic, energizing environment where you're consistently challenged, never bored.
  • Training to help you grow and refine your sales and customer service skills.

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:

  • Providing outstanding customer service  by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
  • Promoting the value of total body care  by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
  • Driving member retention through outreach via phone and email to current members.
  • Upholding the Massage Envy core values  of optimism, gratitude, excellence, consistency and empathy.
  • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

  • Sales superstars  who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.
  • People of integrity  ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing).
  • Smart and savvy  with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
  • Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.
  • Fast on their feet  with the ability to think critically, juggle multiple tasks, and set priorities.
  • Great teammates who can work well with others in a fun and fast-paced environment.
  • Supporters of total body care with a general knowledge of massage and skin care services.

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.

*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Job Tags

Full time,

Similar Jobs

Smith Senior Living

Housekeeper / Laundry Aide Job at Smith Senior Living

 ...rooms immediately following discharge and prior to new arrivals. Laundry Aide: Assures that an adequate supply of clean linen and...  ...senior adults Maintains a neat, professional appearance Housekeeping and/or Laundry experience preferred Reliable transportation... 

System One

Citrix Engineer Job at System One

 ...Job Title: Citrix Engineer Location: Vienna or Winchester, VA; Pensacola, FL; or San Diego, CA Hybrid: onsite 2-3 days a week Pay Rate: Open to Both W2 or 1099 options Position Type: Multiyear Contract Candidates must have at least 10 years of professional... 

U.S. Army

Dental Assistants (68E) Job at U.S. Army

 ...Soldier into the United States Army and as a Dental Specialist (68E), you'll receive the specialized training needed to assist Army dentists in the examination and...  ...is not a civilian contractor position. No experience necessary. Position is entry level. REQUIREMENTS... 

Wendy's

Wendy's General Manager - Bellevue New Restaurant Job at Wendy's

 ...are looking for and receive the recognition that they deserve. As leaders and role models, our managers set the tone for the fun, family environment in our restaurants. Our managers enjoy a stable environment and flexible schedules that give them the quality of life... 

Stokes Counseling Services

Practice Manager Job at Stokes Counseling Services

 ...We are seeking a highly organized, proactive, and empathetic Practice Manager to oversee the daily operations of our growing mental health...  ...Qualifications ~3+ years of relevant experience in behavioral health, medical office, or customer service setting ~ Demonstrated...