AtCooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
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Short DescriptionCCA Practice Manager II will serve as a key resource for CCA operations of a 44+ exam room facility with 17+providers. This position must hold RN, BSN, MSN credentials with working knowledge of Administrative and Ambulatory Clinical Operations. Minimum 8+ years of management experience with a strong and extensive background in building strong relationships and manage teams with staff at multiple levels. Proven success in managing programs, fiscal, and employee HR matters, statement of operations, budgets to ensure the success of operations. Working knowledge of regulatory compliances in an ambulatory setting with a strong understanding of HIPAA and business practices. Must display excellent written, organizational, and verbal communication skills. This individual will have direct responsibility of the facility/practice and work closely with the Director of Patient Services & Regulatory Compliance along with the Director of Quality & Safety for Cooper Care Alliance. Responsible for overseeing all the administrative and business operation aspects of a private medical or wellness practice. Their duties include hiring employees, ensuring compliance with regulations, and managing the budget of the practice. Excellent analytical, problem-solving, and multitasking skills. Computer literacy and knowledge of relevant health care and administrative software. Good leadership, motivation, training, and goal-setting skills with an understanding of P&L’s and operation statements. In-depth knowledge of health care finance best practices and standards. Great organization and time management skills with the understanding of health and safety standards in the medical industry. Must have the ability to establish and implement effective workplace procedures and ensure policies are followed. Excellent communication, interpersonal, and presentation skills. Must be detailed oriented and able to perform in a fast environment. Strong analytical thinking and problem-solving skills with a proficiency in strong computer (EHR) and IT system capabilities i.e., Microsoft Office, Excel, Word, PowerPoint.
Set strategic goals with sound analysis and projections for business success
Review and renew, or establish standard operating procedures for organizational operations, including legal and
regulatory compliance.
Establish and implement effective workplace procedures
Ensure policies and best practices are up to industry standards and government regulations
Oversee and provide direct oversight of MAs and clinical operations
Hire, train and monitor administrative operations
Monitor the inventory for medications and medical equipment and organize for resupply.
Interact with patients and address their complaints
Coordinate regular staff meetings and performance reviews
Collaborate with Physicians to develop business strategies and patient services
Excellent analytical and problem-solving skills
Understanding of health and safety standards in the medical industry
Good understanding of regulatory, human relations and HIPAA
Must have knowledge and the ability to complete Kronos payroll, PTO, staffing schedules and evaluations
Must have knowledge of P&L’s and business operations
All other duties as assigned
5+ years’ experience in management and operations in Ambulatory Care setting Prior leadership experience a must
Education RequirementsBachelor's Degree Required Master's Degree Preferred
License/Certification RequirementsBSN Required
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