Job Description

Clinical Communications Nurse (LVN/RN)
Galveston, TX | Emergency Care Setting | Full-Time & Part-Time

Are you a licensed nurse who knows how to command a shift—on the phone, in documentation, and in the ER? We're hiring a Clinical Communications Nurse to serve as the vital link between patients, providers, and our emergency care team. If you have a strong voice (literally and professionally), sharp clinical instincts, and a drive to advocate for the best outcomes, we want to meet you.

What You'll Do

• Serve as the key post-visit contact—following up with patients, offering recovery guidance, and ensuring an excellent patient experience
• Manage patient complaints, billing inquiries, and medical questions with professionalism and compassion
• Respond to and triage all incoming nurse calls and messages—you're the point person during your shift
• Track patient concerns, identify service issues, and advocate for timely care and appropriate interventions
• Navigate complex situations involving patients, families, and medical staff with confidence and poise
• Collaborate with the ER team by jumping in on triage, discharge, or med administration when needed
• Maintain accurate, timely documentation of care, communications, and internal notes
• Ensure compliance with healthcare regulations and uphold a patient-first standard of accountability

What You Bring

• Active LVN or RN license in the state of Texas (or compact state)
• Previous clinical experience—emergency care or acute settings preferred
• Excellent communication skills and a confident, professional phone presence
• A strong personality and clinical backbone—you're not afraid to advocate for your patients
• Ability to prioritize in a high-volume, high-stress environment
• Comfort dealing with escalated calls and complex family dynamics
• Flexibility for non-traditional scheduling and night shifts (with differential pay)
• A warm bedside manner, balanced by strong clinical judgment and follow-through

Pay & Benefits

• Competitive pay based on experience
• Night shift differential
• 401(k) with company match
• Additional benefits available for full-time employees
• Supportive, compassionate team environment focused on quality patient outcomes

This is not a home health or routine clinic role. This is a high-impact ER position for a clinically sharp nurse who can take the reins of a shift, manage patient communications, and advocate hard for every individual who walks through the door.

If that sounds like you—apply now and make a difference in Galveston.

Whether you're ready to relocate or looking for a rewarding role, this is your chance to be part of something special. Our team is hiring now , and we'd love to meet you.

Apply today and start your next chapter in Galveston!

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.

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