Job Description

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

We are seeking a Claims Adjuster who will be responsible for day-to-day management of general liability and automobile liability claims for Gallaghers’ assigned clients.  You will communicate with various parties involved in the claim process.  Through effective claims handling, evaluation, consultation and reporting, you will demonstrate the value Gallagher provides to clients.

What a day will look like:

• Investigate, evaluate, dispose and settle the most complex claims and highest exposures with minimal supervision.
• Includes the investigation, determination and evaluation of coverage, liability and damages and setting proper reserves.
• Handle claims reserves and works with clients/carriers to obtain settlement authority.
• Exercise proper judgement and decision-making to analyze claims exposure, determine the proper course of action, and appropriately settle the claim.
• Interacts extensively (in-person, telephone, or email) with all parties involved in the claim.
• Clearly communicates concise action plans and presents plans for moving the case to conclusion.
• Demonstrates complete knowledge of the claim file process through presentation of actions and responses to client questions.
• Process claims consistent with clients, carriers, and corporate policies, procedures and “best practices,” and in accordance with any statutory regulations and ethics requirements.
• Demonstrates ability to comply with carrier reporting threshold requirements.
• Recognizes and pursues excess insurance recoveries.
• Handles a full case load with proven ability to manage cases of increased severity.

Skills and experience that will lead to success

• Ability to solve problems and think independently
• Strong written and verbal communication skills
• Ability to pay attention to detail while working under pressure
• Ability to organize, prioritize, monitor and control workflow, with close attention to deadlines
• Be energetic/have a sense of urgency

Required

• Experience in investigating, evaulating and negotiating general liability and automobile liability claims.
• Proficient in recorded statements and generating reports on claims.
• Experience with on scene investigations and face-to-face meetings with clients/insured, claimants and witnesses.
• Bachelor’s degree with 5+ years of experience-OR-High School degree/GED with 8+ years as a claims adjuster.

Preferred

• Law enforcement liability claims a plus but not necessary.
• Litigation claims experience a plus but not necessary.
• Mississippi Tort Claim Act experience a plus but not necessary.
• Experience with SIR?Self Insured Accounts a plus but not necessary.

Behaviors

• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.
• Comfortably engage others in consultative discussion.
• Effectively manages/balances multiple and sometimes competing priorities.
• Works in a self-directed manner.

#LI-WM1

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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