Job Description

**SCHEDULE**:  Friday - Monday (4 - 10 hour day shifts)

POSITION PURPOSE

As part of our brokerage carrier sales team, you will work closely with our extensive network of carriers, as well as develop new relationships focusing on improving efficiency and managing transportation costs. You will be responsible for taking a proactive approach in mastering the pricing and capacity fluctuations in the truckload shipping market. You will coordinate the successful movement of loads based on customer requirements, performing carrier compliance and work with our outsourced network of transportation partners.

• Negotiate rates with carriers for maximum profit.
• Collect, document, and disseminate accurate information to/from Carriers and Drivers and between internal departments.
• Dispatch drivers to designated shippers, consignees, and intermediate stops if applicable.
• Collect all required information from drivers before dispatching and provide accurate and detailed information regarding directions, load information, pick-up/delivery times/numbers as well as all other special load related information.
• Manage carrier issues and resolve carrier operational problems including unplanned accessorial charges and accounting discrepancies.

KEY KNOWLEDGE & EXPERIENCE:

• High School diploma with some college preferred. Or equivalent combination of education and experience.
• 1-2 years of Sales, Marketing or Customer Service experience or at least 1 year of experience in carrier sales / brokerage is preferred.
• Excellent written and verbal communication skills.
• Experience working in a deadline driven environment preferred.
• Attention to detail.
• Proficient in computer software programs necessary to perform job function
• Driven & competitive nature with impressive negotiation skills
• Strong problem solving & decision-making abilities
• Quick learner who is successful at multi-tasking
• Willing to constantly look for ways to improve performance

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