Job Summary
The POS Sales Agent is a key player in ensuring the store operates in compliance with the State of Massachusetts Regulations. POS Agents is a positive representative of Sanctuary’s commitment to serve our community and are passionate about creating a positive retail cannabis experience for all who come to our shops. This includes facilitating a smooth and efficient customer experience and assisting our new/returning customers/patients with accurate information and exceptional product guidance.
Schedule
Schedule TBD - PT positions available evening shifts. Some weekends and holidays may be required.
Benefits
We offer BCBS for health and dental, VSP for vision and additional benefits such as accident, illness and life insurance. We also offer a 50% discount and frequent raises and reviews! POS Agents are also eligible to receive tips.
Supervisory Responsibilities
Assure daily compliance with Sanctuary’s policies including but not limited to; state and local regulation compliance, security protocols, access protocols, dress codes and work schedules.
Duties/Responsibilities
· Ability to cultivate customer relationships.
· Compassionate and strong work ethic
· Detailed oriented and organized.
· Efficiently and effectively solve problems.
· Enjoys working with a diverse community and is a people person.
· Must have knowledge of various strains, genetics, active ingredient profiles including but not limited to THC & CBD and all relevant terminology.
· Must be current on cannabis industry and events.
· Understanding of the different delivery systems and their impact on the user
· Must be current with all related MA adult use/medical use cannabis rules and regulations.
· Complete monetary transactions accurately and in accordance with Sanctuary’s SOP’s
· Ensure accuracy for all transactions at the POS.
· Always maintain a sanitary work area.
· Maintain organized records of customer/patient interactions
Required Skills/Abilities
· Excellent communication skills both orally and written.
· Ability to deal with problems and resolve in a professional manner.
· Performs well under pressure and in a fast-paced environment.
· Flexible schedule. Nights, weekends and holiday availability required.
· Ability to multitask while staying organized
Education and Experience
· Must be 21+ years of age.
· High School Diploma or equivalent
· Must pass a criminal background check with no felony convictions.
· 1+ year of hospitality, retail or cannabis experience
· Previous dispensing/cannabis industry experience a plus
· Basic computer skills and Microsoft Office
Physical Requirements
· Ability to sit or stand for long periods of time.
· Ability to lift to 50lbs with or without accommodations.
Sanctuary Cannabis is a proud EEO.
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