Job Description

SCREENING OF APPLICANTS BEGINS IMMEDIATELY AND CONTINUES UNTIL POSITION IS FILLED

Job Summary: This position will be involved in the day-to-day functioning of the department as they will be working directly with clinical staff in the admissions department. The tasks involved include maintaining census reports, fielding inquiry calls, scheduling appointments, monitoring and managing incoming referrals, completing insurance authorizations, working with patients to complete admissions paperwork, and data entry. This position is responsible for crisis evaluations, preauthorization requests, and coordination of admissions to Cedar Springs. The position consists of answering phone calls, conducting mental health evaluations, evaluating for involuntary commitments, making clinical recommendations for optimal level of care referrals and community adjustment, coordinating with community providers and referral sources, and facilitating internal admissions to Cedar Springs programs. Needs to perform vitals, breathalyzer tests as well as temperature on each potential patient at time of evaluation. 

The Assessment & Referral (A&R) Coordinator/Outpatient Clinician is primarily responsible for answering and managing telephone inquiries, scheduling psychiatric assessments, creating and updating patient inquiries in MS4 data entry system (including verification of benefits); setting expectations for patients regarding their services, reviewing transfer requests, and responding to all inquiring customer’s information requests. Additionally, the A&R Coordinator is responsible for performing various administrative and clerical duties required to support these functions and, on an as-needed basis, may be required to perform other tasks. This position will report to the A&R Director to improve processes and fulfill daily responsibilities.

About Cedar Springs: At Cedar Springs Hospital, our mission is to deliver the highest quality services to individuals and their families who are dealing with the ramifications of mental illness or substance abuse. Our formula for successful treatment includes innovative services using a level of care that is appropriate to each illness, individually tailored programs and highly qualified mental health professionals. Cedar Springs is dedicated to providing quality, multidisciplinary behavioral health care services to children, adolescents, adults and their families.

This is a PRN position and is subjected to signing our PRN agreement. PRN employees are not elgible for benefits. .

Job Tasks:

1. Manages all incoming referrals to ensure they are being reviewed and assessed in a timely manner
2. Responds to telephone and/or walk-in requests for psychiatric assistance
3. Assesses new transfer requests to determine if appropriate for admission
4. Maintains daily log of all incoming and pending Assessments
5. Completes the paperwork, labels, pictures, and admission forms of patients
6. Coordinates between the units and intake on all necessary paperwork and information
7. Collaborates with hospital personnel and medical staff to ensure optimal patient care
8. Maintains a good working relationship and ongoing communication with referral sources
9. Promotes a positive working environment and guest relations
10. Promotes safety by attending mandatory in-services and complies with all safety measures initiated by the facility

Master’s Degree LPC, LCSW preferred.  

Requirements: Requires analytical skills, high level clinical skills, and knowledge of mental health statutes, ethical and legal practice implications. Requires knowledge and understanding of EMTALA regulations and state requirements for involuntary commitments. Requires organizational, verbal, interpersonal and customer service skills, grammar and spelling, the ability to read/comprehend written instructions and follow verbal instructions. Ability to establish and maintain effective working relationships with employees, managers, regulatory agencies, etc. using strong interpersonal communications skills. Ability to exercise professional independent judgment in planning own work, formulating recommendations and making decisions.

Education:

Bachelor's Degree required.  Preferred of at least one year of experience with crisis work and mental health evaluations. Unlicensed and licensed individuals considered.  If licensed, Colorado licensure must be in good standing meeting state requirements for enacting involuntary holds (e.g.: CSW, LPC, MFT) with two years of mental health experience.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Please apply at: Cedar Springs Hospital (uhsinc.com)

We believe that diversity and inclusion among our teammates is critical to our success.

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